I joined SPT Services Sdn. Bhd. as an intern in the QHSSE (Quality, Health, Safety, Security & Environment) Department, where I had the opportunity to apply my academic knowledge in a real-world port and terminal setting. My role primarily involved assisting with safety documentation, compliance monitoring, and incident reporting to support operational integrity and ensure adherence to regulatory and ISO standards. Through this hands-on experience, I gained exposure to workplace safety protocols, audit procedures, and reporting systems essential to maintaining a safe and secure work environment. 

Reporting for Duty

I officially reported for duty on 17th February 2025 to begin my industrial training at SPTS Services Sdn. Bhd.. On my first day, I collected my Personal Protective Equipment (PPE) such as a coverall and safety boots from the Human Resource & Administration (HRA) Department. After that, I was introduced to all departments within the company to familiarize myself with the organizational structure and operations. I was then placed under the QHSSE Department, specifically in the Quality Unit. However, throughout the training, I was also given the opportunity to openly assist and learn from the HSE (Health, Safety, and Environment) Unit, which broadened my exposure to various aspects of workplace safety and compliance. On the second day, I attended a comprehensive Safety Induction Program, which provided essential knowledge on the company’s safety procedures, emergency protocols, and general site rules. This ensured I was well-prepared to perform my duties safely and responsibly. 

Experienced & Knowledge 

During my 24-week industrial training at SPTS Services Sdn. Bhd., I worked in the QHSSE Department and did a lot of important tasks that helped me grow both personally and professionally. My main duties were to help with internal audits, review and format Standard Operating Procedures (SOPs), make monthly awareness videos, and run safety campaigns. I was also given a small project to use Microsoft Power Automate to digitise the company's Non-Conformity Report (NCR) tracking system. Along with these main tasks, I was able to take part in emergency drills directly. At first, I was a time checker, making sure that responses were quick during practice emergencies. Later, I joined the Emergency Response Team (ERT), where I learnt how to handle crises in real life. These hands-on experiences helped me understand real-time safety rules better and how important it is to work together well in an emergency. All of these tasks helped me learn a lot about quality and safety management, improve my communication and teamwork skills, and learn how to solve problems in a structured organisation before they happen.