Welcome to the support page for 3D House Planner: 5D Planner.
If you have questions, encounter a problem, or need assistance with the App, please contact our support team.
For support, feedback, bug reports, or general questions, please email us at:
muhammadsaadullah199@gmail.com
When contacting us about a technical issue, please include:
A brief description of the problem.
The steps that caused the problem.
Your iPhone or iPad model.
Your iOS/iPadOS version.
The version of the App you are using.
Screenshots or screen recordings, if helpful.
Please do not send passwords, payment card information, or other sensitive personal information in your support request.
First, make sure you are using the latest version of the App and that your device has the latest supported version of iOS/iPadOS.
You can also try closing and reopening the App or restarting your device.
If the problem continues, contact us by email with details about the issue.
The App may require camera access for certain features.
You can check camera permissions in your device's Settings and allow camera access for 3D House Planner: 5D Planner.
If a feature requires an image from your photo library, make sure the App has the appropriate Photos permission in your device settings.
Some features may require microphone access. You can manage microphone permissions for the App through your device's Settings.
Some AI and 3D-generation features rely on third-party services, including the Meshy API.
These features may require an active internet connection and may occasionally be unavailable because of third-party service interruptions.
If the problem continues, please contact us with the details of the issue.
If the App offers in-app purchases or subscriptions, purchases are processed through Apple's App Store.
For billing, subscription management, or refund-related questions, please use Apple's applicable support and subscription-management services.
For information about how the App handles information and device permissions, please review our Privacy Policy.
For information about your use of the App, please review our Terms & Conditions.
App: 3D House Planner: 5D Planner
Support Email: muhammadsaadullah199@gmail.com
We aim to respond to support requests as soon as reasonably possible.