Selected Journal Publications
"Customer Scheduling in Large Service Systems Under Model Uncertainty," Shiwei Chai, Xu Sun, Hossein Abouee-Mehrizi, Operations Research (2025), 73(2), 949-968.
"Enhancing Make-to-Order Manufacturing Agility: When Flexible Capacity Meets Dynamic Pricing," Xu Sun, Shiwei Chai, Anand Paul, Lingjiong Zhu, Production and Operations Management (2024), 33(6), 1354-1372.
Working Papers
"Operational-Marketing Trade-offs in Managing Social and Environmental Responsibility," Shiwei Chai, Asoo Vakharia, Anand Paul. Under review at Management Science.
"A Model of Tokenized Marketplaces," Shiwei Chai, Jiong Sun. Under review at Management Science.
"Optimal Allocation of a Perishable Product With Stochastic Demand Over Multiple Periods," Aydin Alptekinoglu, Shiwei Chai, Anand Paul, Lingjiong Zhu. Reject & resubmit at Production and Operations Management.
"Congestion-Aware Matching and Learning for Service Platforms," Xu Sun, Shiwei Chai, Jingtong Zhao. Working paper.