Research
Research
Featured Working Papers
"Operational-Marketing Trade-offs in Managing Social and Environmental Responsibility," Shiwei Chai, Asoo Vakharia, Anand Paul. [Link]
Keywords: sustainability, marketing-operations interface, social welfare
INFORMS Annual Meeting 2025, Atlanta, GA [Schedule]
"A Model of Tokenized Marketplaces," Shiwei Chai, Jiong Sun. Under review at Management Science. [Link]
Keywords: tokenization, online marketplaces, DeFi, consumer welfare
INFORMS Annual Meeting 2025, Atlanta, GA [Schedule]
Publications and Other Working Papers
"Customer Scheduling in Large Service Systems Under Model Uncertainty," Shiwei Chai, Xu Sun, Hossein Abouee-Mehrizi, Operations Research (2025), 73(2), 949-968. [Link]
"Enhancing Make-to-Order Manufacturing Agility: When Flexible Capacity Meets Dynamic Pricing," Xu Sun, Shiwei Chai, Anand Paul, Lingjiong Zhu, Production and Operations Management (2024), 33(6), 1354-1372. [Link]
"Optimal Allocation of a Perishable Product With Stochastic Demand Over Multiple Periods," Aydin Alptekinoglu, Shiwei Chai, Anand Paul, Lingjiong Zhu. Reject & resubmit at Production and Operations Management.
"Congestion-Aware Matching and Learning for Service Platforms," Xu Sun, Shiwei Chai, Jingtong Zhao. Working paper. [Link]