Privacy Policy for Rydoo Captain

Effective Date: [Insert Date]

Welcome to Rydoo Captain. This Privacy Policy explains how we collect, use, disclose, and protect information when drivers and captains use the Rydoo Captain mobile application and related transportation services.

By using Rydoo Captain, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

We may collect:

• Full Name

• Mobile Number

• Email Address

• Profile Photo

• Residential Address

• Date of Birth

Driver Verification Information

To verify driver eligibility and maintain platform safety, we may collect:

• Driving License Information

• Government-Issued Identification

• Vehicle Registration Details

• Vehicle Insurance Information

• Vehicle Photos

Location Information

Rydoo Captain collects precise location information, including:

• Real-time GPS location

• Background location during active trips

• Pickup and drop-off locations

• Route information

• Trip tracking data

Location access is required to provide transportation services, navigation, safety features, fare calculation, and trip management.

Earnings and Payment Information

We may collect:

• Ride history

• Earnings information

• Payout details

• Incentive and bonus records

• Transaction history

Device Information

We may collect:

• Device model

• Operating system version

• Device identifiers

• IP address

• Usage statistics

• Crash reports and diagnostics

2. How We Use Information

We use collected information to:

• Create and manage driver accounts

• Verify driver identity and documents

• Match captains with ride requests

• Provide navigation and route guidance

• Calculate earnings and payouts

• Improve app functionality

• Detect fraud and misuse

• Ensure passenger and captain safety

• Provide customer support

3. Location Permission Usage

Rydoo Captain requires location access to:

• Receive ride requests

• Navigate to pickup and destination locations

• Track active trips

• Calculate trip distance and fare

• Improve safety and service quality

Location data may be collected in the background during active trips to ensure uninterrupted trip tracking.

4. Information Sharing

We do not sell personal information.

Information may be shared with:

• Passengers using Rydoo services

• Payment service providers

• Technology and infrastructure providers

• Government authorities when legally required

• Safety and fraud prevention partners

5. Data Security

We use industry-standard security measures to protect user information against unauthorized access, disclosure, or misuse.

6. Data Retention

Information is retained only as long as necessary to:

• Provide transportation services

• Meet legal obligations

• Resolve disputes

• Maintain platform integrity

7. User Rights

Captains may:

• Access personal information

• Update account information

• Request deletion of account data

• Contact support regarding privacy matters

8. Children's Privacy

Rydoo Captain is intended only for adults aged 18 years and above. We do not knowingly collect information from children.

9. Third-Party Services

Rydoo Captain may use:

• Google Maps Platform

• Firebase Analytics

• Firebase Crashlytics

• Push Notification Services

• Payment Processing Services

These providers may collect information according to their respective privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted within the application.

11. Contact Us

For privacy-related questions or concerns:

Email: rydootaxi@gmail.com

Thank you for being a valued Rydoo Captain.