Effective Date: July 29, 2026
Welcome to RydMart Driver. Your privacy is important to us. This Privacy Policy explains how RydMart Driver collects, uses, stores, and protects your information when you use our mobile application and related services.
By using the RydMart Driver application, you agree to the practices described in this Privacy Policy.
To provide delivery and ride partner services, we may collect the following information:
Full Name
Mobile Number
Email Address
Profile Photograph (if provided)
Driver License Details
Vehicle Information
Vehicle Registration Number
Identity Verification Documents (if required)
Bank Account or Payment Details for payouts
RydMart Driver collects precise location information to:
Receive nearby delivery and ride requests
Navigate to pickup and drop locations
Track active deliveries and rides
Calculate distance and earnings
Improve route optimization
Ensure service quality and safety
Location data may be collected while the app is in use and, where permitted by your device settings, in the background during active online status or while completing deliveries and rides.
We may collect:
Device model
Device identifiers
Operating system version
App version
IP address
Crash reports
Diagnostic information
We use your information to:
Create and verify your driver account
Assign food delivery, grocery delivery, and ride requests
Provide navigation during deliveries and rides
Process driver earnings and payouts
Monitor delivery and ride performance
Provide customer support
Improve app functionality
Prevent fraud and unauthorized activities
Comply with legal and regulatory requirements
Location access is essential for the operation of the RydMart Driver application.
We use location information to:
Match you with nearby delivery and ride requests
Display pickup and destination locations
Provide turn-by-turn navigation
Share live driver location with customers during active orders
Calculate delivery distance and travel time
Improve dispatch efficiency
Without location access, many driver features may not function correctly.
RydMart Driver may request access to your camera and device storage to:
Upload profile photographs
Upload driver documents
Upload vehicle documents
Capture proof of delivery
Upload delivery-related images when required
These permissions are used only for operational purposes.
The application uses push notifications to provide:
New delivery requests
Ride requests
Order updates
Customer messages
Earnings updates
Account notifications
Security alerts
You may disable notifications through your device settings, but doing so may affect your ability to receive new assignments.
RydMart does not sell your personal information.
We may share limited information with:
Customers receiving your delivery or ride
Restaurants
Grocery partners
Payment service providers
Cloud service providers
Customer support teams
Government authorities when required by applicable law
Only the information necessary to complete services is shared.
We use reasonable administrative, technical, and organizational safeguards to protect your information, including:
Secure servers
Encrypted communication
Authentication controls
Restricted access to sensitive information
Security monitoring
Although we strive to protect your information, no electronic storage or transmission method is completely secure.
We retain driver information only for as long as necessary to:
Operate our services
Process earnings and payouts
Meet legal and tax obligations
Resolve disputes
Prevent fraud
Comply with regulatory requirements
Information is securely deleted or anonymized when it is no longer required, subject to applicable legal requirements.
Drivers are responsible for:
Maintaining accurate account information
Protecting account credentials
Following traffic laws
Completing deliveries and rides professionally
Using the application responsibly
Failure to comply with platform policies may result in suspension or termination of the driver account.
Subject to applicable laws, you may request to:
Access your personal information
Correct inaccurate information
Update your profile
Delete your account
Request deletion of eligible personal data
Withdraw certain permissions where applicable
Some information may be retained where required by law.
The RydMart Driver application may integrate with third-party services such as:
Google Maps
Firebase
Push notification services
Payment processing providers
Analytics services
These third parties process information in accordance with their own privacy policies.
RydMart Driver is intended only for individuals who are legally eligible to work as delivery partners or drivers. It is not intended for children under the age of 18.
We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time.
Updated versions will be published within the application or on our official website. Continued use of the application after updates constitutes acceptance of the revised Privacy Policy.
If you have questions regarding this Privacy Policy or your personal information, please contact us:
RydMart Driver Support
Email: support@rydmart.com
Website: https://www.rydmart.com
The RydMart Driver application may collect and process:
Personal information (name, phone number, email)
Driver verification information
Vehicle information
Precise location
Device information
Crash logs and diagnostics
Earnings and transaction information
Delivery and ride history
Data is used for:
Driver account management
Delivery and ride operations
Navigation
Order assignment
Earnings processing
Customer support
Analytics
Security and fraud prevention
Data is encrypted during transmission, and drivers may request account deletion in accordance with applicable policies.