support

Before using our game (hereinafter referred to as "the game"), please carefully read this agreement.

1. Support services

1.1 Scope of Support

We are committed to providing technical support and consulting services for gaming related matters, including but not limited to:

There were issues installing and starting the game.

Game related issues and suggestions.

Technical troubleshooting.

Game updates and fixes.

1.2 Support methods

You can access support services through the following methods:

Use the built-in support options in the game.

Contact our support team via email: laylarxw@gmx.com.

2. Support time

We strive to respond to your support request within a reasonable time frame. The working hours of the support team are from 9:00 to 18:00. Support requests submitted outside of these times will be processed on the next business day.

3. User Responsibilities

3.1 Provide accurate information

To better assist you, please provide accurate information about the game and a detailed description of the problem. Failure to provide sufficient information may affect the quality and speed of support services.

3.2 Compliance with game rules

Users must abide by the rules and general conditions of the game during the gameplay. Support services do not include issues arising from game rule violations.

4. Limitations and Disclaimers

4.1 Unsecured

We do not provide any express or implied warranties, including but not limited to the suitability, completeness, accuracy, reliability, or usability of the game. The risk of users using the game and support services is borne by themselves.

4.2 Limitation of Liability

To the extent permitted by applicable law, we are not liable for any loss, damage or liability arising from the use of the game or support services, including but not limited to direct, indirect, incidental, special or consequential losses.

5. Modification of the contract

We reserve the right to modify this contract at any time. Continuing to use the game after the contract update means accepting the new contract terms.

6. Contact us

If you have any questions, suggestions, or complaints about support services or this agreement, please contact our support team: laylarxw@gmx.com .

Thank you for choosing our game. We are committed to providing you with the best gaming experience and high-quality support services.

January 12, 2024