RUNA — TERMS OF SERVICE
Effective date: 6 September 2026 Last updated: 6 September 2026
These Terms of Service form a contract between you and KelloSolutions, a company registered in Latvia under registration number [REGISTRATION NUMBER], with its registered office at [REGISTERED ADDRESS] ("KelloSolutions", "we", "us", "our"). They govern your use of the Runa mobile application ("Runa" or "the app").
By downloading or using Runa, you agree to these Terms. If you do not agree, please do not use the app.
Contact: info@kellosolutions.com Current version: https://runa.app/terms
WHAT RUNA IS
Runa is a pronunciation practice tool. You record yourself saying a phrase, and Runa compares the text produced by a speech recognition model against the phrase you were aiming for, then shows you which words differed.
Stated plainly: Runa measures whether a transcription model, told to expect a particular language, understood you. It does not measure phonetic accuracy, and a positive result does not mean you sound like a native speaker.
Runa is a practice aid. It is not a language course, not a teacher, and not a certification of language ability.
Runa is not affiliated with, endorsed by, or connected to any government body, examination authority, or language certification organisation. Practising with Runa does not guarantee any outcome in a language examination, immigration process, employment application, or any other assessment.
WHO CAN USE RUNA
You must be at least 13 years old to use Runa. If you are in the European Economic Area and under 16, you may use Runa only with the consent of a parent or guardian, who accepts these Terms on your behalf.
We do not verify age, because Runa has no accounts and collects no identifying information. If you are a parent or guardian and believe your child is using Runa without your permission, contact us at info@kellosolutions.com and we will explain how to remove the app and its data from the device.
NO ACCOUNT, AND WHAT THAT MEANS FOR YOUR DATA
Runa has no registration, no login and no user account. Your decks, recordings, progress and settings exist only on your device.
This has a consequence you should understand before investing time in the app. If you lose your device, uninstall the app, or reset it, your data is permanently gone and we cannot recover it. We hold no copy. Use the export function in Settings to keep a backup of your decks and progress.
YOUR CONTENT
You may add your own text to Runa to create practice decks ("Your Content").
You retain all rights to Your Content. You grant us no licence to it beyond what is technically required to operate the app for you: processing it on your device, and sending audio of your practice attempts to our transcription provider so that a score can be returned. We do not use Your Content to train any model, we do not share it, and we do not retain it on our systems.
You are responsible for Your Content. You agree not to add content that:
(a) infringes the intellectual property rights of any other person; (b) contains personal data about other people that you have no lawful basis to process; (c) is unlawful, or is intended to facilitate anything unlawful.
We have no ability to review Your Content, because it remains on your device. This section sets out your obligations; it does not describe a moderation service that we operate.
ACCEPTABLE USE
You agree not to:
(a) reverse engineer, decompile or attempt to extract the source code of the app, except to the extent that such a restriction is prohibited by applicable law; (b) use the app's transcription endpoint for any purpose other than ordinary use of Runa, including but not limited to bulk transcription, automated scripting, or building a competing service; (c) circumvent, disable or interfere with usage limits, security measures or the subscription entitlement system; (d) resell, sublicense or commercially redistribute access to the app.
We apply a daily limit on transcription attempts. This exists to prevent abuse of the service, not to restrict genuine practice. If ordinary use of the app causes you to reach the limit, please tell us.
LICENCE
We grant you a personal, non-exclusive, non-transferable and revocable licence to use Runa on devices that you own or control, for your own non-commercial use.
We retain all rights not expressly granted, including all intellectual property rights in the app, its design, its curated practice content, and the Runa name.
SUBSCRIPTIONS AND BILLING
Runa is free to use, subject to a daily limit on practice attempts. Runa Premium removes that limit and unlocks additional features.
Runa Premium is a yearly subscription of EUR 39.99, or the equivalent in your local currency as displayed at the point of purchase, preceded by a three-day free trial for eligible new subscribers.
7.1 Payment is charged to your Apple ID or Google account, not to KelloSolutions. We never see or handle your payment details.
7.2 After the free trial ends, your subscription begins and you will be charged automatically. To avoid this, cancel at least 24 hours before the trial ends.
7.3 The subscription renews automatically each year unless cancelled at least 24 hours before the end of the current period.
7.4 You may cancel at any time in your Apple ID or Google Play account settings. Cancellation stops future renewals. It does not end the current paid period, and you retain access until that period expires.
7.5 Prices may change. We will give you advance notice, and a price change will never apply to a period you have already paid for.
7.6 Free trials are limited to one per person per platform account. We may withdraw or vary trial offers at any time.
7.7 Refunds are handled by Apple and Google under their own policies. We cannot issue a refund for a purchase made through their stores. If you have a billing problem, please contact Apple Support or Google Play Support. If you believe the issue lies with the app itself, contact us and we will help you present your case.
7.8 Consumers in the EU and UK may have a statutory right to withdraw from a distance contract within 14 days. Because Runa Premium is a digital service supplied immediately, that right may be lost once supply begins with your consent. Where the right applies, it should be exercised through the store you purchased from, as the store is the seller of record.
CHANGES TO THE APP
We may add, change or remove features. We may add support for new languages and, occasionally, withdraw support for a language if a provider ceases to support it.
If we make a change that substantially reduces the value of a subscription you have already paid for, we will inform you and offer a fair remedy.
We may discontinue Runa entirely. If we do, we will give at least 30 days' notice within the app, stop accepting new subscriptions immediately, and ensure the export function remains available so that you can retain your decks and progress.
THIRD-PARTY SERVICES
Runa depends on services that we do not control:
(a) Google (Gemini API) — speech transcription and text processing; (b) RevenueCat, Inc. — subscription and purchase verification; (c) Apple and Google — app distribution and payment processing; (d) your device's text-to-speech engine — reference audio.
We are not responsible for the availability, accuracy or behaviour of these services. If a provider changes or withdraws its service, features of Runa may change or cease to function. Details of what data is shared with each provider are set out in our Privacy Policy at https://runa.app/privacy.
WARRANTIES AND LIABILITY
Runa is provided on an "as is" basis. To the fullest extent permitted by law, we exclude the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We do not warrant that transcription or scoring is accurate, that the app will be uninterrupted or error-free, or that practising with Runa will produce any particular result.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded. Your statutory rights as a consumer are not affected.
Subject to the paragraph above, our total aggregate liability arising out of or in connection with Runa is limited to the greater of (a) the amount you paid us in the twelve months preceding the event giving rise to the claim, or (b) EUR 50. We are not liable for indirect or consequential loss, loss of data, or loss of profit or opportunity.
Loss of locally stored data is a foreseeable consequence of the app's design, which is why Section 3 states plainly that you should export a backup. We are not liable for data that is lost because no backup was made.
TERMINATION
You may stop using Runa at any time by deleting the app. Deleting the app removes all local data permanently.
We may suspend or terminate your access if you materially breach these Terms, in particular Section 5. Where the breach is capable of remedy and the circumstances permit, we will give you notice and an opportunity to remedy it first.
If we terminate access to a paid subscription for a reason other than your breach, we will arrange a pro-rata refund through the relevant store.
CHANGES TO THESE TERMS
We may update these Terms from time to time. Where a change materially affects your rights, we will notify you within the app at least 14 days before it takes effect.
Continuing to use Runa after that date constitutes acceptance of the updated Terms. If you do not accept them, please stop using the app and cancel any subscription.
The current version is always available at https://runa.app/terms.
GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of the Republic of Latvia, and the courts of Latvia have jurisdiction.
If you are a consumer resident in the European Union, this does not deprive you of the protection afforded by mandatory provisions of consumer law in your country of residence, and you may bring proceedings in your local courts. You may also use the European Commission's Online Dispute Resolution platform.
Before commencing formal proceedings, please contact us at info@kellosolutions.com. Most problems are resolved more quickly that way.
CONTACT
KelloSolutions [REGISTERED ADDRESS] info@kellosolutions.com