Thank you for using Run Builder AI. If you need help, found a bug, or have a suggestion, we're here for you.
Email: antoxam07@gmail.com We reply to most messages within a few business days.
App version: Settings → About (or the version shown on the App Store / in the app).
Device: iPhone or iPad model and iOS version.
What happened: Steps to reproduce the issue, or a short screen recording if possible. If it's about parsing, please include the workout text that caused the problem.
AI parsing: It needs an internet connection and is not available in every country. If it doesn't work, try a VPN. Without it the app reads the text on your device, with less accuracy. You can turn AI parsing off in Settings.
Photos & screenshots: Text is read on your device and the image is never uploaded. Use a sharp, well-lit photo and check the numbers in the editor before parsing.
Apple Watch: Allow access when iOS asks. If you declined, enable it in iOS Settings and try again.
Garmin: You sign in on Garmin's own page inside the app; the app never sees your password. If sending stops working, disconnect and sign in again.
How we handle data is explained in our Privacy Policy.
Run Builder AI is developed by Anton Makarov. It is an independent app and is not affiliated with Apple, Garmin, Strava or Anthropic.