Privacy Policy for Ruchi Rider
Effective Date: 1 March 2026
Welcome to Ruchi Rider. Your privacy is important to us. This Privacy Policy explains how Ruchi Rider collects, uses, and protects your information when you use our mobile application.
By using the Ruchi Rider app, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
When you use the Ruchi Rider app, we may collect the following information:
Phone number (for secure login using OTP)
Name (if provided by user)
Delivery address
Order details
Order history
Location Information
Our app uses your device location to:
Show nearby stores and products
Enable faster delivery
Help delivery partners locate your address accurately
Filter available services based on your area
Location access is only used while the app is active or when required for order delivery.
Device Information
We may automatically collect limited device information such as:
Device type
App version
Operating system
Basic usage data
This helps us improve app performance and user experience.
2. How We Use Your Information
We use the collected information to:
Provide delivery services
Show nearby stores and products
Process and manage your orders
Enable secure login through OTP
Provide customer support
Improve our services and user experience
Track order history and delivery updates
Manage referral rewards and promotions
3. Sharing of Information
We do not sell your personal information.
However, we may share limited information with:
Delivery partners to complete your orders
Service providers who help operate our platform
Legal authorities if required by law
All partners are required to keep your information secure.
4. Data Security
We take reasonable security measures to protect your information from unauthorized access, loss, misuse, or alteration.
However, no internet-based system can be guaranteed to be 100% secure.
5. User Rights
You have the right to:
Access your personal data
Update your delivery details
Request deletion of your account
Contact us regarding privacy concerns
6. Third-Party Services
Our app may use third-party services such as:
OTP verification services
Analytics tools
Payment gateways (if enabled)
These services may collect information according to their own privacy policies.
7. Children's Privacy
Ruchi Rider is not intended for children under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our official website.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: support@ruchirider.online