Last Updated: September 2025
1. Introduction
Welcome to Rukun | ركن (the "App"), a mobile application developed by 8K-Developers ("we," "us," or "our"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App.
By using the Rukun | ركن App, you consent to the data practices described in this Privacy Policy. If you disagree with this policy, please do not use our App.
2. Information We Collect
We collect information from and about you to provide and improve our services. The types of information we may collect include:
a. Personal Information you provide directly:
Account Information: When you register, we collect your name, email address, and phone number.
Payment Information: If you use the App's payment features, we collect necessary payment details, such as credit card information. This information is processed by a secure third-party payment provider and is not stored on our servers.
Communications: Information you provide when you contact us for customer support, send us feedback, or participate in surveys.
b. Information we collect automatically:
Location Data: To facilitate the parking process, the App requires access to your device's location services. We collect real-time or approximate location data to:
Show you available parking spots nearby.
Provide directions to a parking location.
Help you find your parked car.
Usage Data: We collect information about how you interact with the App, such as the pages or screens you view, the features you use, the duration of your sessions, and the parking spots you search for or reserve.
Device Information: We collect information about your mobile device, including the device model, operating system version, unique device identifiers, IP address, and mobile network information.
c. Information collected from third parties:
Third-Party Service Providers: We may receive information from third-party partners and service providers, such as analytics providers or advertising networks, to help us understand how users interact with our App and to improve our services.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To operate and maintain the App, process your parking reservations and payments, and provide you with navigation and parking-related services.
To Improve and Personalize the App: To understand user behavior, analyze trends, and improve the App's functionality and user experience.
To Communicate with You: To send you updates, confirmations, security alerts, and support messages, as well as to inform you about new features, promotions, and services that may be of interest to you.
For Security and Fraud Prevention: To protect the App and our users from fraud and unauthorized access.
To Comply with Legal Obligations: To comply with legal requirements under the Jordanian Personal Data Protection Law No. 24 of 2023 and other applicable laws.
4. Sharing and Disclosure of Information
We do not sell your personal data to third parties. We may share your information in the following circumstances:
With Your Consent: We may share your information with your explicit consent.
With Third-Party Service Providers: We may share your information with third-party companies and individuals who perform services on our behalf, such as payment processing, data analytics, and customer support. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request from governmental authorities in Jordan or elsewhere, or to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you of any such change.
5. Data Retention and Security
We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights Under Jordanian Law
In accordance with Jordan's Personal Data Protection Law No. 24 of 2023, you have the following rights regarding your personal data:
Right to Access: You have the right to request access to your personal data that we hold.
Right to Rectification: You have the right to request that we correct or complete any information you believe is inaccurate or incomplete.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain conditions.
Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your data at any time.
Right to Object: You have the right to object to the processing of your data.
To exercise any of these rights, please contact us at the email address provided in the "Contact Us" section below. We may require you to verify your identity before fulfilling your request.
7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy within the App and/or by other appropriate communication channels. Your continued use of the App after the effective date of the new Privacy Policy constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: nidal.eightkdevelopers@gmail.com
Website: www.8kdev.com
8K-Developers - Amman, Jordan.