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Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
1. What are your opening hours?
1. What are your opening hours?
We’re open Monday to Thursday, 8:00 AM – 9:00 PM, Fridays and Saturdays 8:00 AM - 10:00 PM and Sundays, 9:00 AM – 5:00 PM.
2. Do you offer delivery services?
2. Do you offer delivery services?
Yes! We offer same-day delivery within a 5km radius. Delivery fees start at $300 JMD.
3. Where are you located?
3. Where are you located?
We’re located at 5 Court Side, St. James, Jamaica. You can find us easily on Google Maps.
4. What payment methods do you accept?
4. What payment methods do you accept?
We accept cash, debit/credit cards, and mobile payments (e.g., Lynk, PayPal for online orders).
5. Do you have a loyalty or rewards program?
5. Do you have a loyalty or rewards program?
Yes! Earn points on every purchase and redeem them for discounts and special offers.
6. Can I return or exchange an item?
6. Can I return or exchange an item?
Yes. You may return items within 7 days of purchase with a receipt.
Note: Perishable items like fruits, vegetables, and meats are non-returnable.
7. Do you offer bulk or wholesale pricing?
7. Do you offer bulk or wholesale pricing?
Yes! Please contact us directly for bulk purchase discounts or business-to-business pricing.
8. How do I contact customer service?
8. How do I contact customer service?
You can reach us via:
Phone: (876) 943 5678
Email: supermarketr@gmail.com
Or use the contact form on our website.
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