Last updated: July 18, 2024
Introduction
Mtech Innovation Ltd ("we", "us", "our") operates the RSRTCSC mobile application ("Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information Collection and Use
We collect several types of information for various purposes to provide and improve our Service to you:
Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to email address, first and last name, phone number, address, and usage data.
Usage Data: We collect information on how the Service is accessed and used. This data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Identity Verification: We collect user's image and documents for the purpose of verifying user identity.
Use of Data
We use the collected data for various purposes:
To provide and maintain our Service
To verify user identity
To notify you about changes to our Service
To allow you to participate in interactive features of our Service
To provide customer support
To gather analysis or valuable information to improve our Service
To monitor the usage of our Service
To detect, prevent, and address technical issues
We collect user images and documents for the purpose of verifying user identity. While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission: Pictures and other information from your Device's camera and photo library We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers. The information that the Service Provider request will be retained by them and used as described in this privacy policy.
The Application does not gather precise information about the location of your mobile device.
Third Party Access
Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.
Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:
Disclosure of Data
We may disclose your personal data under certain circumstances, including:
With your consent
For business transactions: If we are involved in a merger, acquisition, or asset sale
For legal requirements: To comply with a legal obligation, protect and defend our rights, prevent wrongdoing, protect the personal safety of users, and protect against legal liability
Data Retention Policy
The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at rsrtcapp02812@gmail.com, amit@m-techindia.com and they will respond in a reasonable time.
Children's Privacy
The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (rsrtcapp02812@gmail.com, amit@m-techindia.com) so that they will be able to take the necessary actions.
Security of Data
The security of your data is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal data but cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Your Consent
By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.
Disclaimer: This app does not represent a government entity. It provides information from various sources for user convenience.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
