Royal Mahjong Club Privacy Policy
Last updated: 18/9/2025
This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our mobile application Royal Mahjong Club (“App”).
We are committed to protecting your privacy and complying with the Personal Data Protection Law (Indonesia) (PDP Law) and applicable Google Play Store policies.
Table of Contents
1. Introduction
2. Data Controller and Contact Information
3. Categories of Personal Data We Collect
4. Purposes and Legal Basis for Processing
5. Your Rights as a Data Subject
6. Account Deletion
7. Data Sharing and Third-Party SDKs
8. International Data Transfers
9. Data Retention and Deletion
10. Data Security
11. Minor’s Privacy
12. Cookies and Mobile Identifiers
13. Third-Party Privacy Policies
14. Updates to This Privacy Policy
15. Contact Us
1. Introduction
Welcome to Royal Mahjong Club.
We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use the Royal Mahjong Club mobile application (“App”).
By installing, accessing, or using Royal Mahjong Club, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein, in accordance with the Personal Data Protection Law (Indonesia) (PDP Law) and the requirements of the Google Play Store.
2. Data Controller and Contact Information
2.1 Data Controller
The entity legally responsible for determining the purposes and means of processing your personal data in connection with the Royal Mahjong Club App is the Data Controller.
This role is fulfilled by Jahangir Hossain. Any inquiries, concerns, or complaints regarding the processing of your personal data should be directed to the Data Controller by email at jahangirenglish4@gmail.com. For urgent matters, you may also call our office at 07594 899419.
2.2 Data Protection Officer (DPO)
To ensure compliance with the Personal Data Protection Law (Indonesia) (PDP Law) and to safeguard your privacy rights, we have appointed a Data Protection Officer (DPO).
You may contact the DPO, Jahangir Hossain, for any issues related to this Privacy Policy or the processing of your personal data. The DPO can be reached at jahangirenglish4@gmail.com or by telephone at 07594 899419.
You may contact our Data Controller or DPO if you have any questions, concerns, or requests regarding your personal data or this Privacy Policy.
All requests, questions, or concerns about your personal data will be handled in accordance with applicable legal requirements and within the timelines prescribed by law.
3. Categories of Personal Data We Collect
We may collect the following types of personal data:
- Identification data (name, email address, phone number, login details)
- Network and device identifiers (IP address, device ID, advertising ID)
- Usage and interaction data (in-app activity, analytics data, crash logs)
- Communication data (messages, feedback, inquiries)
- Location data (if you enable location services)
We collect personal data directly from you, from your device during your use of the App, and through certain integrated third-party software development kits (SDKs) that operate within our App.
For more details about these SDKs and how they process data, please see Section 7 (Data Sharing and Third-Party SDKs).
4. Purposes and Legal Basis for Processing
We process your personal data for the following purposes under the legal bases permitted by the Personal Data Protection Law (Indonesia):
- To provide and operate the App (contractual necessity)
- To manage your account and user experience (contractual necessity and legitimate interest)
- To analyze and improve the App (legitimate interest)
- To send service updates and communications (legitimate interest or consent)
- To ensure security and prevent fraud (legal obligation and legitimate interest)
- To comply with legal or regulatory obligations (legal obligation)
5. Your Rights as a Data Subject
In accordance with the Personal Data Protection Law (Indonesia) (PDP Law) and, where applicable, the California Consumer Privacy Act (CCPA) and the Virginia Consumer Data Protection Act (VCDPA), you have the following rights regarding your personal data:
- Right to Access – You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data.
- Right to Rectification (Correction) – You have the right to request that we correct or update any inaccurate or incomplete personal data about you.
- Right to Deletion (Erasure) – You have the right to request that we delete the personal data we have collected from you.
- Right to Know if Your Data Has Been Shared or Sold – You may request disclosure of whether your personal data has been shared or sold to any third parties.
- Right to Opt Out of the Sale or Sharing of Personal Data – You may request that we stop selling or sharing your personal data, if applicable.
- Right to Withdraw Consent – Where we rely on your consent, you may withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.
- Right to Data Portability – You may request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object or Restrict Processing – You may object to or request the restriction of certain processing activities based on legitimate interests or other legal grounds.
How to Exercise Your Rights
To exercise any of these rights, please contact our Data Controller or Data Protection Officer (DPO) using the contact information provided in Section 2. We will verify your identity and respond to your request as required by applicable laws.
6. Account Deletion
You have the right to permanently delete your account and all associated personal data at any time.
If you choose to delete your account, the following process will apply:
1) In the game lobby, tap the Settings button.
2) On the Settings screen, tap the Delete Account button.
3) Confirm your choice on the confirmation screen by tapping Confirm.
4) After confirmation, you will be logged out, and your account along with all related personal data will be permanently deleted and cannot be recovered.
Once your account is deleted, we will erase your personal data from our active systems in accordance with applicable data protection laws. Some information may be retained in backup archives for a limited period if required by law or for legitimate business purposes, after which it will be securely destroyed.
7. Data Sharing and Third-Party SDKs
We do not sell or trade your personal data to any third parties.
However, we may share certain limited categories of personal data with carefully selected third-party service providers solely to support the operation, functionality, and improvement of our App. These service providers act as our data processors and are bound by strict confidentiality, security, and data protection obligations under written agreements.
In particular, our App integrates the following software development kits (SDKs):
- Firebase – used to collect analytics data, monitor performance, and provide crash reporting to improve the stability and functionality of the App.
Privacy Policy: https://firebase.google.com/support/privacy
- AppsFlyer – used to measure the effectiveness of marketing campaigns and understand how users interact with the App.
Privacy Policy: https://www.appsflyer.com/legal/privacy-policy/
- play-services-auth – used to facilitate secure user authentication and account sign-in features.
Privacy Policy: https://policies.google.com/privacy
These SDKs may collect certain technical information such as device identifiers, network identifiers, and usage data. Such data is used exclusively for the purposes stated above and not for any unrelated or unauthorized purposes.
We ensure that all data shared with these third parties is limited to the minimum necessary and processed only under our instructions. These third parties are not permitted to use your personal data for their own independent purposes.
8. International Data Transfers
Your personal data may be transferred to and processed in countries outside Indonesia.
We ensure that any international transfers are protected by appropriate safeguards, such as data protection agreements, to maintain the confidentiality and security of your personal data.
9. Data Retention and Deletion
We will retain your personal data only for as long as it is necessary to achieve the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
We apply the following principles to data retention:
- Active Use Period – Personal data collected through the App is stored and used while your account remains active and you continue to use the App.
- Legal and Regulatory Requirements – Certain data may be retained for a longer period where we are legally required to do so (for example, for tax, accounting, dispute resolution, or fraud prevention purposes).
- Minimization and Anonymization – When your personal data is no longer needed, we will either delete it from our systems or anonymize it so that it can no longer be used to identify you.
You also have the right to request the deletion of your personal data at any time. When you submit a valid deletion request or when you delete your account, we will permanently erase your personal data from our active systems, and any remaining backup copies will be securely destroyed within a reasonable time frame in accordance with our retention policies.
For instructions on how to delete your account directly through the App, please refer to Section 6 (Account Deletion).
10. Data Security
We use appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
This includes encryption, access controls, data minimization, secure storage, and regular security audits.
11. Minor’s Privacy
Our App is not directed to children under the age of 13.
We do not knowingly collect personal data from children.
If we become aware that we have collected personal data from a child without parental consent, we will delete it promptly.
12. Cookies and Mobile Identifiers
We and our authorized partners may use cookies, device identifiers, and similar technologies to:
- Authenticate and maintain your session
- Understand how users interact with our App
- Improve user experience and performance
You can disable or manage cookies and identifiers in your device settings, although some features may not work properly if disabled.
13. Third-Party Privacy Policies
The App may contain integrations with third-party services and SDKs that operate under their own privacy policies. These third parties are solely responsible for their own data protection practices.
While we carefully select and contract with these service providers, we do not control how they handle personal data once it is collected through their systems.
For information on the third-party SDKs we use and their privacy policies, please refer to Section 7 (Data Sharing and Third-Party SDKs). We encourage you to review their privacy policies to understand how they process and protect your personal data.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or other factors.
We will notify you of any material changes, and the latest version will always be available within the App.
15. Contact Us
If you have any questions, concerns, complaints, or requests related to this Privacy Policy or to the processing of your personal data, you may contact us at any time.
Please direct your inquiries to:
Jahangir Hossain
Email: jahangirenglish4@gmail.com
Phone: 07594 899419
We will review and respond to your message as required by applicable data protection laws. For matters relating specifically to data protection compliance, you may also contact our Data Protection Officer (DPO) using the contact details provided in Section 2 of this Privacy Policy.