Email: soracraftlab.contact@gmail.com
Response time: Usually within 2–3 business days.
1) How do I cancel my subscription?
On your iPhone/iPad:
Settings → [your name] → Subscriptions → RoutineGate→ Cancel Subscription
Note: You may need to scroll down to find the “Cancel Subscription” button.
2) How can I check my subscription / billing / receipts?
You can manage and review your subscription and billing details in:
Settings → [your name] → Subscriptions
3) I want a refund
Refunds are handled by Apple. You can request a refund here:
https://reportaproblem.apple.com/
4) I subscribed, but premium features are not active
Please try the following:
Make sure you are signed in to the same Apple Account used to purchase the subscription.
If the app has a “Restore Purchases” option, run it.
Restart your device and try again.
If the issue persists, email us using the template below.
App version
iOS/iPadOS version
Device model (e.g., iPhone 14)
Steps to reproduce
Approx. time/date it happened
Screenshots (if possible)
https://sites.google.com/view/routinegate/privacy-policy