Ross Huebner
IT Support – Irish - German Speaker
PERSONAL INFORMATION
Ballyvoneen
Enfield, Co. Meath,
(083) 069-8737
Ross.huebner@outlook.com
https://www.linkedin.com/in/ross-huebner-75759325a/
RECENT EXPERIENCE
Covalen Solutions – AI Annotation
June 2025 – Present
AI Annotation
Prompt Writing
Proofreading
Editing
Formatting
Freelance and Masters Thesis Work
May 2023 – September 2025
Translation
Javascript and HTML Coding
Website and UX Design
Scriptwriting
Linguistics
Game Design
Game Writing
Game Directing
Qualitative/ Quantitative Researching
CPL Solutions - IT Support Hotline agent
July 2021 – May 2023
As a Hotline IT Support Agent
Business to Business
Emphasis on Microsoft Office and SAP Programs
Password Systems Management
Ticketing Systems Management
Remote Hardware and Software Servicing
Copywriting
PAST EXPERIENCE
Shoda Market Cafe, Glenroyal Hotel Maynooth Co. Kildare — Kitchen porter
June 2019 – February 2020
As a Kitchen Porter I have experience with Kitchen Hygiene and basic food prep
Musgraves Kilcock Co. Kildare — Warehouse operative
(Via Noel Recruitment)
June 2018 – November 2018
As a warehouse operative I have experience in manual handling as well as driving a warehouse picker
Mediate Travel, Meath
-Office Assistant, Translator
February 2020 – November 2020
Handled Event management and manual Handling, Translated Documents and Receipts from English into German and Vice Versa
EDUCATION
NUI Maynooth,
September 2024 – September 2025
Master's Degree
NUI Maynooth,
September 2020 - May 2023
Attained 2nd Class Honer's, Grade 1
Scoil Dara, Kilcock Co. Kildare — Leaving Certificate 2018
Leaving certificate points = 365
HARD SKILLS
Manual Handling
Writing
Microsoft Office Skills
IT Experience
Voice Acting
Service desk Skills
Event Planning
Game Design Skills
Translation
Localizing
Fluent German
Fluent English
Python Programming
AI Annotation
Editing Skills German/English
SOFT SKILLS
Interpersonal Skills
Communication Skills
Teamwork Skills
Leadership Skills
Creativity
Achievements
Wrote and Designed the Game “The Cheese Taster” as a part of my Master's degree
Achieved a H1 in Higher level German for the Leaving Certificate.
Nominated for Swiss Embassy award for outstanding performance in German language studies.
Produced and hosted a special edition broadcast on the University Radio Channel.
LANGUAGES
English (fluent), German (fluent), Dutch (Intermediate)
LIFE EXPERIENCE
Lived in Germany from 2007 to 2014 and gained in depth knowledge on German culture, society and the local language.
In the Process of attaining my driver's Licence.
In the Process of Acquiring a higher Diploma in Python Programming for Software Development
Well-travelled. I have been to all continents at least once this includes several months in various southeast Asian countries, one month in Australia and 7 years in Germany.
HOBBIES
Tabletop roleplaying games. I regularly host home games of various TTRPG’s such as D&D 5th edition and DC20. During these meetups I serve as conflict mediator, presenter and narrative designer. I manage player engagement and expectations and track progress by keeping minutes on each game.
Boxing. I am a member of my local boxing team and make sure to participate in training twice a week.
Cycling. I regularly go on long cycle trips on the weekends.
Hard Skills
Audio Editing: Edited audio for a podcast using audio editing software Reaper
Voice Acting: Performed a side role in an audio-visual project for a college assessment
Writing: Experienced with longform writing in journalistic, creative and formal styles due to IT support Helpdesk.
Microsoft Office: Experience both in operating and repairing Microsoft office programs through IT support Helpdesk.
Game Engine Skills: Experience in working with game engine Unity as part of a college degree.
Fluent in German: Grew up in Germany
Game Design Skills: Experience in game design theory and passion for game design
Python Programming: Developing Python programming through Higher Diploma
Soft Skills
Communication Skills: Staying in contact with teammates and colleagues in the helpdesk office.
Interpersonal Skills: Interacting with customers both over the phone through helpdesk work and over the counter through retail work.
Teamwork Skills: Cooperating on difficult multifaceted tasks in a retail environment and digitally for office work.
Focusing Skills: Able to recognize which tasks have priority and able to complete these tasks efficiently through working with the helpdesk priority queue.
Leadership Skills: Able to take charge of a situation and lead others in the completion of a task such as closing shift in a retail environment