Last updated: May 5, 2026 The contract between you and Roko.
These Terms of Use ("Terms") form a binding agreement between you and Erjon Kelleci, an independent developer based in Albania ("Roko", "we", "us", "our"), governing your access to and use of the Roko mobile app, the related website, and any associated services (together, the "Service"). By creating an account, signing in, accepting an invitation as a collaborator, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
These Terms incorporate by reference our Privacy Policy. Capitalized terms not defined here have the meaning given in the Privacy Policy.
You may use the Service only if:
you are at least 13 years old (or the minimum digital-consent age in your country, where higher), and
you are old enough to enter into a binding contract under the laws of your country, or you are using the Service under the supervision of a parent or legal guardian who agrees to these Terms on your behalf, and
you are not barred from receiving the Service under the laws of your country or any other applicable jurisdiction (including export-control and sanctions laws).
If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" includes that organization.
To use most features you need a Roko account. You agree to:
provide accurate, current information when you sign up;
keep your sign-in credentials and federated-login provider (Apple Sign In / Google Sign-In) secure;
be responsible for all activity that occurs under your account; and
notify us immediately at support@rokohub.com if you believe your account has been used without authorization.
We may decline to create, suspend, or terminate any account that violates these Terms or that we reasonably believe poses a risk to other users or to the Service.
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Roko app on devices you own or control, and to access the Service for your own internal personal or business use. All rights not expressly granted are reserved.
You may not:
copy, modify, translate, adapt, or create derivative works of the Service;
reverse engineer, decompile, or disassemble any part of the Service, except to the extent that such restriction is prohibited by applicable law;
sublicense, sell, rent, lease, or otherwise transfer access to the Service;
circumvent any rate limit, quota, paywall, or technical access control;
use the Service to build, train, or improve a competing product, including by scraping or extracting content;
remove or obscure any proprietary notices in the Service.
"Your Content" means projects, sub-projects, tasks, labels, comments, attachments, reminders, profile photos, and any other material you submit, upload, or generate using the Service.
You retain all ownership rights you have in Your Content. You are solely responsible for Your Content, including its lawfulness, accuracy, and any consents required from third parties pictured or described in it.
You grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, copy, transmit, process, display, and create technically necessary derivative works of Your Content, solely to operate, maintain, secure, and improve the Service for you and the collaborators you authorize. This license ends when you delete Your Content or your account, except for backups already taken (which roll off as described in our Privacy Policy) and copies already legitimately distributed to your collaborators.
You also grant your collaborators the rights they need to view, edit, copy, or remove Your Content according to the role you assign them. Choose carefully who you invite.
You agree not to misuse the Service. You will not:
use the Service for anything illegal, fraudulent, deceptive, or harmful;
upload, store, or share content that is infringing, defamatory, hateful, harassing, threatening, sexually explicit (especially involving minors — strictly prohibited), violent, or otherwise unlawful;
upload malware, scripts, or content designed to disrupt or harm the Service or any user;
attempt to gain unauthorized access to any account, system, or data;
probe, scan, or test the vulnerability of the Service except as part of a written authorized testing program;
send spam, unsolicited messages, or chain communications using the Service;
impersonate any person or entity, or misrepresent your affiliation;
collect or harvest information about other users without their consent;
interfere with the Service through denial-of-service, scraping, automated bots, or excessive request volume;
violate the rights, including intellectual-property, privacy, and publicity rights, of any third party.
We may remove content, suspend features, suspend or terminate accounts, and take appropriate legal action when we reasonably believe these Terms or applicable law have been violated.
When you invite collaborators to a project, you decide who can access it and what role they have. Collaborators will be able to view, edit, copy, comment on, or remove Your Content according to that role. You are responsible for the collaborators you invite and for the consequences of sharing Your Content with them. We are not responsible for what your collaborators do with Your Content once they have access to it.
The Service is offered with a Free plan and two paid auto-renewing subscription plans, "Premium" and "Max". Each plan unlocks a defined set of features and quotas, described inside the app at the point of purchase.
Billing platform. Paid subscriptions for the iOS app are sold and billed by Apple through your Apple ID, and the Apple Standard End User License Agreement applies in addition to these Terms (see Section 8). Paid subscriptions for the Android app are sold and billed by Google through your Google Account.
Auto-renewal. Subscriptions automatically renew at the price disclosed at the time of purchase, for the same billing period (for example, monthly or yearly), until you cancel. Your account is charged within 24 hours before the end of the current period. To avoid renewal you must cancel at least 24 hours before the end of the current period.
How to cancel. You can cancel any time from your device's subscription settings:
iOS: Settings → your name → Subscriptions → Roko.
Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Roko.
Cancellation takes effect at the end of the current paid period; you keep access to paid features until then. We do not offer mid-period refunds for the unused portion of a subscription except where required by law.
Free trials and introductory offers. Where offered, a free trial converts automatically to a paid subscription at the standard price unless you cancel before the trial ends. Each user is eligible for one free trial per subscription product.
Refunds. All in-app purchases are processed by Apple or Google. Refund requests must be made through the relevant store and are subject to its policies. We do not have access to your payment instrument and cannot issue refunds directly.
Price changes. We may change subscription prices and quotas. Where required by law (for example, Apple's recurring billing rules), price increases will be communicated in advance and will not take effect for an existing subscription unless you affirmatively consent or fail to opt out within the notice period.
Quotas and fair use. Paid plans may include monthly or daily quotas for resource-intensive features (for example, the AI assistant). We may impose reasonable rate limits and adjust quotas with notice in the app to keep the Service available and affordable.
Taxes. Where Apple or Google does not collect tax, you are responsible for any sales, use, value-added, or similar taxes arising from your subscription.
Where you obtain the Service through the Apple App Store, the following also applies:
These Terms are between you and Roko, not Apple. Apple is not responsible for the Service or its content.
Your use of the Service must comply with the Apple Media Services Terms and Conditions and the Apple Standard End User License Agreement (the "Apple Standard EULA"), available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. To the extent of any conflict between these Terms and the Apple Standard EULA in respect of an App Store purchase, the Apple Standard EULA controls for that purchase.
The license granted in Section 3 is limited to a non-transferable license to use the Service on any iOS device that you own or control and as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
Apple has no obligation to furnish any maintenance or support for the Service.
In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Service to you. Apple will have no other warranty obligation.
Apple is not responsible for addressing any claims by you or a third party relating to the Service or your possession or use of it (including product-liability, legal-conformity, and consumer-protection claims).
In the event of any third-party claim that the Service or your use of it infringes that party's intellectual-property rights, Roko (not Apple) is solely responsible for the investigation, defense, settlement, and discharge of that claim.
You represent that (a) you are not located in a country subject to a US Government embargo or designated by the US Government as a "terrorist supporting" country, and (b) you are not listed on any US Government list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
The Service includes an AI assistant that helps you draft, summarize, restructure, and organize project content.
Output is probabilistic. AI output can be inaccurate, incomplete, biased, or out of date. You must review it before relying on it.
No high-stakes use. Do not use the AI assistant for medical, legal, financial, safety-critical, or other high-stakes decisions. The Service is not a substitute for professional advice.
Your responsibility. You are responsible for what you do with AI output, for any decision you make based on it, and for ensuring the output is suitable for its intended purpose.
Inputs and outputs. You retain ownership of the prompts you submit. As between you and other users, the output we deliver to you is yours to use, but identical or similar output may be returned to other users for similar prompts; we make no claim of exclusivity in AI output.
Prohibited inputs. Do not submit secrets, payment-card numbers, government identifiers, medical records, or third-party personal data unless you have the right to do so. Do not use the AI assistant to generate content that violates Section 5.
No model training. We instruct the AI provider not to use your prompts to train models. We make no further warranty regarding what third parties may infer from prompt traffic at the network level.
Quotas. AI usage is subject to the per-period quota of your plan, and to fair-use throttling when the underlying provider experiences capacity issues.
We may from time to time offer features marked "beta", "preview", or "experimental". Those features are provided as-is, may change or be discontinued at any time, and are excluded from any warranty or service-level commitment.
If you send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, worldwide, royalty-free, irrevocable license to use that feedback for any purpose, including improving the Service, without obligation or attribution.
The Service, including its software, design, branding, text, sounds, images, and trademarks, is owned by Roko or its licensors and is protected by intellectual-property laws. Nothing in these Terms transfers ownership of the Service to you. The "Roko" name and logo are trademarks of the Operator; you may not use them without prior written permission, except for nominative fair use.
The Service interoperates with third-party services (for example, Apple Sign In, Google Sign-In, Apple App Store, Google Play, and the subprocessors listed in our Privacy Policy). Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services and disclaim liability for their acts and omissions to the maximum extent permitted by law.
You may stop using the Service at any time and delete your account from the in-app Settings.
We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms, if required by law or by a competent authority, if your account presents a security or fraud risk, if you have not used the Service for an extended period, or if we discontinue the Service generally. Where reasonable and lawful, we will give you advance notice and an opportunity to cure.
On termination:
the licenses granted to you in these Terms end immediately;
you remain responsible for any amounts owed up to the date of termination;
Sections that by their nature should survive (including 4 in respect of license-back, 5, 9, 11, 12, 15–22 and 26) survive;
we will delete or anonymize Your Content as described in the Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROKO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DATA WILL NOT BE LOST, OR THAT ANY PARTICULAR RESULT WILL BE OBTAINED.
NOTHING IN THESE TERMS LIMITS WARRANTIES OR REMEDIES THAT CANNOT BE LIMITED UNDER YOUR LOCAL LAW. CONSUMERS RESIDENT IN THE EUROPEAN ECONOMIC AREA, THE UNITED KINGDOM, OR SWITZERLAND RETAIN THE STATUTORY WARRANTY RIGHTS THEY HAVE UNDER LOCAL LAW.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
IN NO EVENT WILL ROKO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ROKO'S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO ROKO FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) FIFTY EURO (EUR 50).
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FOR FRAUD, OR FOR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. IF YOU ARE A CONSUMER IN THE EUROPEAN ECONOMIC AREA, THE UNITED KINGDOM, OR SWITZERLAND, NOTHING IN THESE TERMS LIMITS YOUR STATUTORY RIGHTS UNDER LOCAL CONSUMER LAW.
To the maximum extent permitted by applicable law, you will defend, indemnify, and hold harmless Roko and its operator from and against any claim, demand, action, loss, liability, damage, cost, or expense (including reasonable legal fees) arising out of or related to: (a) Your Content, (b) your use of the Service, (c) your breach of these Terms, or (d) your violation of any law or third-party right. We will promptly notify you of any such claim, give you reasonable cooperation, and not settle the claim without your written consent (not to be unreasonably withheld). This Section does not apply to consumers to the extent local law prohibits it.
We strive for high availability but do not promise that the Service will always be available, on time, secure, or error-free. We may modify, update, suspend, or discontinue any part of the Service, including features, integrations, plan structures, and quotas, at any time. We will give reasonable advance notice for material changes that adversely affect a paid feature you currently use.
We will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, internet or telecommunications failures, denial-of-service attacks, or third-party platform outages.
These Terms and any dispute arising out of or in connection with them or the Service are governed by the laws of the Republic of Albania, without regard to conflict-of-laws principles.
If you are a consumer resident in the European Economic Area, the United Kingdom, or Switzerland, the choice of Albanian law does not deprive you of the protection of mandatory consumer-protection rules of the country where you are habitually resident.
We hope to resolve any dispute amicably. Before filing any formal action you agree to contact us at support@rokohub.com and give us thirty (30) days to attempt a good-faith resolution.
If a dispute is not resolved informally, you and Roko submit to the exclusive jurisdiction of the competent courts of Tirana, Albania, except that:
if you are a consumer, you may also bring proceedings in the courts of the country where you are habitually resident, and we may bring proceedings only in those courts;
nothing in this Section prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property or confidential information;
the European Commission's online dispute resolution platform is available at https://ec.europa.eu/consumers/odr.
If any provision of these Terms is held invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full effect. Our failure to enforce any provision is not a waiver of our right to enforce it later.
You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms without notice in connection with a merger, acquisition, reorganization, or sale of assets. Any non-permitted assignment is void.
These Terms, together with the Privacy Policy and any plan-specific terms presented inside the app at the time of purchase, are the entire agreement between you and Roko concerning the Service, and supersede any prior agreements between you and Roko on the same subject.
We may give you notice through the Service, by email to the address associated with your account, or by posting on a public Roko web page. You agree that electronic notice is sufficient. To send a notice to us, email support@rokohub.com.
We may update these Terms from time to time. The updated version will be posted in the Service with a new "Last updated" date. If a change is material we will give you reasonable advance notice (for example, in-app or by email). Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not accept an update, you must stop using the Service and may close your account.
Operator: Erjon Kelleci, Albania Email: support@rokohub.com Phone: +355 69 574 9908