# LiveScore - Football Tracker Support
**Get help with LiveScore - Football Tracker**
## Contact Support
**Email Support:** arham.raza1@outlook.com
We typically respond to support inquiries within 24-48 hours.
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## Frequently Asked Questions (FAQ)
### **General Questions**
**Q: Is LiveScore free to use?**
A: Yes, LiveScore - Football Tracker is completely free to download and use.
**Q: Do I need to create an account?**
A: No, the app works without any registration or account creation.
**Q: Does the app collect my personal data?**
A: No, we do not collect any personal information. All data is stored locally on your device.
**Q: Which leagues and competitions are supported?**
A: We support major football leagues including Premier League, Champions League, La Liga, Serie A, Bundesliga, and many more.
### **Technical Issues**
**Q: The app won't load live scores. What should I do?**
A:
1. Check your internet connection
2. Close and restart the app
3. Update to the latest version
4. Restart your device if the issue persists
**Q: Live scores are not updating in real-time. Why?**
A:
- Ensure you have a stable internet connection
- Live data depends on third-party sports APIs which may have delays
- Some matches may have delayed or limited data availability
**Q: The app crashes when I open it. How can I fix this?**
A:
1. Force close the app completely
2. Restart your device
3. Update to the latest app version
4. Clear the app cache (Android) or reinstall the app
**Q: Videos/highlights won't play. What's wrong?**
A:
1. Check your internet connection speed
2. Ensure you have enough storage space
3. Try switching between WiFi and mobile data
4. Update the app to the latest version
### **Features & Usage**
**Q: How do I add teams to my favorites?**
A: Navigate to a team's page and tap the favorite/star icon. Your favorites will be saved locally on your device.
**Q: Can I use the app offline?**
A: Yes, previously loaded data is cached and available offline. However, live scores require an internet connection.
**Q: How do I switch between light and dark mode?**
A: Go to the app settings or "More" section and toggle the theme option.
**Q: Why don't I see some matches or leagues?**
A: Match availability depends on our data sources. We continuously work to expand coverage.
### **Device Compatibility**
**Q: What devices are supported?**
A: LiveScore supports:
- iOS 12.0 and later
- Android 5.0 (API level 21) and later
- Both phones and tablets
**Q: The app runs slowly on my device. Any suggestions?**
A:
1. Close other apps running in the background
2. Ensure you have at least 1GB of free storage
3. Restart your device
4. Update to the latest app version
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## Troubleshooting Guide
### **Common Solutions**
1. **App Not Loading**
- Check internet connection
- Force close and reopen the app
- Restart your device
- Update the app
2. **Missing Data**
- Verify internet connection
- Wait a few minutes and refresh
- Check if the match/league is supported
- Contact support if data is consistently missing
3. **Performance Issues**
- Close background apps
- Free up device storage
- Update to latest version
- Restart device
### **Reporting Bugs**
When reporting a bug, please include:
- Device model and operating system version
- App version number
- Detailed description of the issue
- Steps to reproduce the problem
- Screenshots if applicable
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## Feature Requests
We welcome suggestions for new features! Please email us with:
- Detailed description of the requested feature
- How it would improve your experience
- Any specific leagues or data you'd like to see added
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## Privacy & Data
**Data Collection:** We do not collect any personal information.
**Local Storage:** The app stores preferences and cached data locally on your device.
**Third-Party Data:** Sports data is sourced from public APIs.
For complete details, see our [Privacy Policy](PRIVACY_POLICY.md).
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## Terms of Service
By using LiveScore - Football Tracker, you agree to our [Terms of Use](TERMS_OF_USE.md).
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## App Information
**Current Version:** 1.0.0
**Developer:** LiveScore Team
**Contact:** arham.raza1@outlook.com
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## Getting Started
### **First Time Users**
1. **Download & Install:** Get the app from your device's app store
2. **Launch:** Open the app - no registration required
3. **Explore:** Browse live scores, standings, and match details
4. **Customize:** Add your favorite teams for quick access
5. **Enjoy:** Stay updated with real-time football information
### **Tips for Best Experience**
- Enable notifications for your favorite teams (if implemented)
- Use WiFi for best video streaming experience
- Regularly update the app for new features and improvements
- Add frequently viewed leagues to favorites for quick access
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## Still Need Help?
If you can't find the answer to your question or need additional assistance:
**Email us at:** arham.raza1@outlook.com
**Include in your message:**
- Your device type and OS version
- App version
- Detailed description of your issue
- Any error messages you're seeing
We're committed to providing excellent support and will respond as quickly as possible.
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**Thank you for using LiveScore - Football Tracker!**