Welcome! We’re here to help you get the most out of Rock Identifier: AI Analysis. Below are answers to common questions, plus how to get in touch if you need further support.
1. How do I identify a rock?
Simply upload a clear photo of your rock, and our AI will analyze its features and provide a detailed identification along with interesting facts.
2. Can I identify more than one rock per day?
Free users can identify one rock per day. Upgrade to Pro for unlimited rock identifications anytime you want.
3. Where can I see my previous identifications?
Your past rock analyses are saved automatically and can be viewed by scrolling through the chat history on the main screen.
4. What kind of rocks can the app identify?
Our AI recognizes common rock types including igneous, sedimentary, and metamorphic rocks, and provides beginner-friendly info about each.
5. How do I upgrade to Pro?
Go to Settings → Upgrade to Pro and follow the in-app instructions. Your subscription is managed through your Apple ID.
6. Is my photo or data stored?
No, your photos and data are never stored or shared outside the app. Your privacy is our top priority.
Manage your subscription via your Apple ID:
Open the Settings app on your iPhone
Tap your Apple ID → Subscriptions
Select Rock Identifier: AI Analysis to manage or cancel your plan
If the app crashes or isn’t working as expected, try:
Force closing and reopening the app
Ensuring you have the latest version installed
Restarting your device
If problems persist, please contact us below.
Have more questions or need help? Reach out anytime:
Email: abajalan.apple@gmail.com