Privacy Policy 

Last Updated: May 16 2025

1. Introduction

Welcome to Rock Paper Tuition (“App,” “we,” “our,” “us”). This Privacy Policy outlines how Rextech Studios Private Limited collects, uses, protects, and shares user data when you or your child use our app. By accessing our app, you agree to the collection and use of information as described in this policy.

Our app is designed to provide an interactive learning experience for children up-to the age of 15. While we strive for accuracy and a safe user experience, there may be occasional bugs, content inaccuracies, or unintended misleading content. However, we assure you that such occurrences are unintentional.

Information We Collect

When you use Rock paper tuition, we may ask you to provide your personal data to us. For transparency purposes, we explain in detail what personal data we collect and have access to, the purposes for which we use them, and legal bases on which we rely when processing your personal data. We comply with data minimization principles. This means that we collect only a minimal amount of personal data that is necessary for your use of Rock paper tuition. We use your personal data for limited, specified and legitimate purposes explicitly mentioned in this Privacy Policy. We do not repurpose your personal data. This means that we do not use it for any purposes that are different from the purposes for which your personal data was provided. Below, you can find an overview of the types of personal data that we collect, the purposes for which we use it, and the legal bases on which we rely when processing it.

We collect both personal and non-personal data to improve user experience and app functionality.

2.1 Personal Data

We collect the following information during account registration or login:
✅ Full Name
✅ Email Address
✅ Phone Number
✅ Age

These details help us:

Create user accounts and profiles

Track user progress and personalize learning

Provide customer support and account recovery

Send notifications related to the App

2.2 Non-Personal Data

We automatically collect non-personal data to improve app performance, including:
📌 Device Information (OS, device model, screen resolution)
📌 App Usage Data (Levels played, time spent, scores, progress)
📌 Interactions & Click Patterns (Game performance, user activity)
📌 IP Address (For security and fraud prevention)

This data helps us enhance the app, fix bugs, and optimize content.

2.3 Children's Data & Parental Consent

Since our app is designed for children, we take measures to ensure the privacy and security of their data. We do not knowingly collect personal data from children under 13 without parental consent. Parents can review, modify, or delete their child’s data by contacting us at info@rextechstudios.com.

2.4 Analytics data

 When you use the Apps downloaded from Google Play Store, we use our third-party analytics service providers, including Firebase (https://firebase.google.com) offered by Google, Google Analytics, and AppsFlyer, which automatically collect the following technical personal and non-personal data from you:

IP address;

Number of sessions;

Session duration;

Retention;

Events;

Install source; and

IDFA.

We use such data to:

Analyse the technical aspects of your use of the Apps;

Optimize the Apps for your needs;

• Prevent fraud and abuse of the Apps;

• Ensure the security of the Apps; and

• Serve you relevant ads.

We keep such data as long as it is necessary for its purposes, but no longer than 1 year. The legal bases that we rely on when processing the above-mentioned data are “pursuing our legitimate business interests” (i.e., to analyse, grow, and protect KLA) and “your consent”.

LEGAL BASES FOR THE PROCESSING

 There are some legal bases for the processing of your personal information and we count on them to process your personal information. We use the main four bases to process your personal information: consent, contract, legal obligation, and legitimate interest.

 Consent - your clear agreement to the processing of your personal information for a specific purpose.

 Contract - the legal reason for the processing of your personal information necessary for us to perform a contract to which you are a party or in order to take steps at your request prior to entering into a contract.

 Legal Obligations - the legal reason for the processing of your personal information necessary for compliance with a legal obligation to which we are subject.

 Legitimate Interests - the legal reason why the processing of your data is necessary which is based on the legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests and those interests have a specific purpose, they are necessary, and they are balanced.

Applicable laws indicate other legal grounds for the processing and when they are applicable we will count on such grounds.

CONSENT RULE AND INTERRELATION WITH OTHER LEGAL GROUNDS 

If you have given consent to the processing of your data you can freely withdraw such consent at any time by contacting us. If you do withdraw your consent, and if we do not have another legal basis for the processing of your data, then we will stop the processing of the personal information and will delete in specific situations, including in case if you request the deletion of your personal information and we are obliged to delete your personal information according to the applicable law. If we have another legal basis for the processing of your data, then we will continue to do so, subject to your legal interests and rights.

OUR RESPONSIBILITIES

 When we process personal information, we have obligations according to the applicable laws. We act as a data controller when we determine the purposes and means of the processing of your personal information. As a data processor, we process personal information on behalf of the controller

How We Use Your Information

We use collected data to:
✅ Enhance user experience and personalize learning
✅ Track progress and adjust difficulty levels
✅ Sync data across devices for seamless learning
✅ Respond to support requests and account recovery
✅ Analyze usage trends to improve content
✅ Ensure security and prevent fraud

🔴 We DO NOT sell or rent your data to third parties.

AGE LIMITATIONS 

https://firebase.google.com/support/privacy We do not knowingly contact or do business with children under 15 (thirteen) years of age or such greater age required in your country to register for or use our services. The services are aimed at parents, guardians, or legal representatives of children. If a parent, guardian, or legal representative becomes aware that a child under the age of 13(thirteen) has attempted to contact and/or do business with us, please send us an email at support@rockpapertuition.com so that we may rectify the situation.

Content Disclaimer

While our App is designed for educational purposes, please note:
1️⃣  Not NCERT-Specific: Content is not solely based on the NCERT syllabus and includes additional academic and general knowledge topics.
2️⃣  Possible Errors: Despite our best efforts, there may be mistakes in content or bugs in the app.
3️⃣  No Guaranteed Academic Success: We do not guarantee improved school performance or exam scores.
4️⃣  Not Liable for Misinterpretations: Some content may unintentionally mislead children, but this is never intentional.

Contact with us 

When you contact us by email or by using the contact form available on the Website, we collect your name, email address, and any information that you decide to provide us in your message. We use your personal data to respond to your enquiries and provide you with the requested information. The legal bases that we rely on when processing such personal data are “pursuing our legitimate business interests” (i.e., to grow and promote Rock paper tuition) and “your consent” (for optional personal data that you decide, at your sole discretion, to provide us). We keep such data  until you stop communicating with us.

Ad Policy & Monetization

• Child-Safe Ads: We partner with verified ad networks to ensure compliance with global standards.

• No Behavioral Tracking of Children: Ad networks are restricted from tracking child users.

• In-App Purchases: Some features require a one-time payment or subscription. Parental controls apply.

Users can opt out of personalized ads by adjusting device settings or contacting us.

Comments

 When you leave a comment under one of our blog posts available on the Website, we collect your name, website, and any information that you decide to provide us with in your comment. We use such information to feature your comment and ensure the security of the Website. The legal basis on which we rely is “pursuing our legitimate business interests” (i.e., to maintain, grow and promote Rock paper tuition). We keep such data as long as your comment stays on the Website. 

Intellectual Property & Copyright

All content within the app, including data, sounds, images, code, UI/UX, and game logic, is the exclusive property of Rextech Studios Private Limited.

🚫 No third party has the right to copy, modify, or distribute our assets without permission.
✅ We DO NOT use copyrighted content from external sources

User Responsibilities

By using our App, you agree:
✔️ Not to misuse accounts or attempt to reverse-engineer the App.
✔️ Not to upload offensive, illegal, or harmful content.
✔️ To use the app responsibly and report issues if found.

Violation of these rules may result in account suspension.

Data Retention & Deletion

• We retain personal data only for as long as necessary to fulfill its intended purpose.

• If you delete your account, all personal data will be permanently removed within 30 days.

• Non-personal analytics and usage data may be retained for up to 12 months to improve the app and enhance user experience.

• Certain transaction or legal data may be retained as required by applicable laws.

📧 To request data deletion or manage preferences, contact us at Info@rextechstudios.com.

Data Sharing & Third-Party Services

We use third-party services for authentication, analytics, and cloud storage:
🔹 Google Firebase – User authentication, analytics, crash reports
🔹 Google Analytics – Usage monitoring and improvement
🔹 AppsFlyer – Marketing performance tracking

Third-party partners must comply with data protection laws.

Security Measures

We take strict precautions to protect your data:
✔️ Encryption of stored data
✔️ Access restrictions (only authorized personnel)
✔️ Secure cloud storage with multi-layered protection

⚠️ No system is 100% secure. Users should ensure strong passwords and device security.

Sensitive data

 We do not collect or have access to any special categories of personal data (“sensitive data”) from you, unless you decide, at your own discretion, to provide such data to us. Sensitive data refers to your health, religious and political beliefs, racial origins, membership of a professional or trade association, or sexual orientation.  

 Feedback

 If you contact us, we may keep records of any questions, complaints, recommendations, or compliments made by you and the response. Where possible, we will de-identify your personal data (i.e., we will remove all personal data that is not necessary for keeping such records).

 Cookies

Our website and app use cookies and similar tracking technologies to enhance user experience, improve functionality, and analyze app performance. A cookie is a small text file stored on your computer or mobile device when you visit a website or use an app. Cookies typically contain a unique identifier that helps recognize your device and may store user preferences or other data.

We use cookies for the following purposes:

• Essential Cookies – Required for app functionality and security.

• Analytics Cookies – Help us track user interactions and improve performance.

• Personalization Cookies – Store user preferences to enhance the experience.

Users can manage or disable non-essential cookies through their device or browser settings. However, disabling cookies may impact certain features of the app.

Bug Reporting & Feedback

To report bugs, content mistakes, or technical issues, please contact:
📧  Info@rextechstudios.com
📍 8th Floor, Vismaya, Phase I, Infopark, Kakkanad, Kerala 682042 

Your feedback helps us improve the app! 🚀

IN-APP PURCHASES 

Our apps may contain in-app purchases (IAP’s) or Subscriptions.

ADVERTISING 

We may occasionally cross-promote other products of our own within our apps. We use Google Admob to provide non-personalized advertisements in some of the apps. In such apps, there is a notice which comes at the beginning of the app that non-personalized ads will be displayed. Please review their Privacy Policy: https://policies.google.com/privacy (https://policies.google.com/privacy)

 SOCIAL MEDIA

 The Platform does not interact with any social media platforms. We may provide links to our own social media pages or profiles for the purpose of providing support and product information.

. Your Rights & Choices

Users have the right to:
🔹 Access & Review their stored data
🔹 Correct inaccuracies in personal information
🔹 Request data deletion anytime
🔹 Opt-out of targeted ads and marketing emails

To exercise these rights, contact us at 📧 Info@rextechstudios.com.

 Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be:
📢 Posted within the App
📢 Communicated via email (if provided)

Continued use of the App after updates signifies acceptance of the revised policy.

Contact Us

For any inquiries regarding this policy, contact us at:

📍 Rextech Studios Private Limited
📧 Info@rextechstudios.com