Associate Branch Manager

·Assessed expansion plans and presented costs to forecast trends and recommend changes.

·Boosted branch sales by developing and deepening customer loyalty through incentive programs.

·Produced reports outlining financial data to assist management with making strategic plans and operational decisions.

·Identified and capitalized on community business opportunities with effective networking.

·Met deadlines by proactively managing individual and team tasks and streamlining processes.

·Gathered and reviewed customer feedback to improve operations.

·Maintained friendly and professional customer interactions.

·Engaged employees in business processes with positive motivational techniques.

·Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

·Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.

·Increased monthly staff retention rate after implementing new training programs.

·Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.

·Expanded territory by negotiating beneficial deals for principle product sales, distribution and service.

·Reviewed performance data to monitor and measure productivity, goal progress and activity levels.