Robinson Lawn Care – Terms & Conditions

1. Scheduling & Booking

• All appointment times and prices shown online are estimates only.

• Every booking must be approved before it is confirmed.

• Final pricing depends on property size, condition, and service needs.

• Weather, equipment issues, or safety concerns may require rescheduling.

2. Communication

• Texting only. No phone calls.

• All communication, updates, approvals, and questions will be handled by text message.

3. Estimates

• Some services require an in‑person estimate before final pricing.

• Estimates are based on lawn size, overgrowth, obstacles, and service complexity.

4. Cancellations & Rescheduling

• Customers must cancel or reschedule at least 2 hours before their appointment.

• Last‑minute cancellations may result in delays in future scheduling.

5. Property Access

• Customers must ensure the property is accessible at the scheduled time.

• Gates should be unlocked, pets secured, and obstacles removed when possible.

• If the property cannot be accessed, the appointment may be canceled or rescheduled.

6. Safety

• Robinson Lawn Care reserves the right to refuse service if conditions are unsafe, including aggressive animals, hazardous objects, or extreme weather.

7. Payment

• Payment is due upon completion of service unless otherwise agreed.

• Travel fees may apply for properties outside the standard service area.

8. Service Limitations

• Arrival times may vary due to weather, job length, or route changes.

• Overgrown lawns, excessive debris, or unexpected conditions may result in additional charges.

9. Customer Responsibility

• Customers are responsible for providing accurate information when booking.

• Any changes to property conditions should be communicated before the appointment.