Field Technician Issue Tracker
Description: This dashboard was created with mock data. It is a custom Excel-based tracking system created to monitor internal support requests and infrastructure trends. It features an automated dashboard that identifies recurring technical bottlenecks to reduce resolution time. Engineered for scalability, allowing users to import raw data for instant reporting and KPI visualization.
Field Technician Issue Tracker
Provisioning Reference Guides
Description: These documents serve as technical writing samples demonstrating instructional documentation, process flow design, and as a troubleshooting guide created for technical audiences.
1) Circuit Provisioning Reference Guide
2) Data / Voice Provisioning Reference Guide
Letter Logic
Description: Developed as a functional work sample to demonstrate foundational programming logic, including conditional branching, loops, and user-interface handling. While built as a game, the project serves as a proof-of-concept for applying Python to automate complex data workflows and Excel reporting tasks.
Professional Relevance: Demonstrates the ability to translate logical requirements into clean, functional code, a skill I am currently scaling through AI Software Engineering studies at Maestro University.
Versatility: Engineered for cross-platform accessibility, ensuring the logic remains consistent across web and mobile environments.
Pro Bono Legal Advocacy — Texas Public Utility Commission (PUC)
Description: Developed specialized expertise in Texas regulatory law through self-directed study and active participation in contested cases. Solely authored and filed formal responses in ongoing PUC Docket No. 58652 , managing the end-to-end process of legal research, motion drafting, and evidentiary arguments before the State Office of Administrative Hearings (SOAH).
Key Skill: Demonstrated the ability to master complex, high-stakes technical and legal frameworks independently.
Drafting & Analysis: Produced professional-grade legal documents that adhere to strict regulatory standards and timelines.
This is my most recent filing. This Motion was submitted to the Texas PUC interchange on February 24, 2026:
PETITIONER'S RESPONSE TO DISTRICT'S MOTION TO DENY ORDER NO. 4