Field Technician Issue Tracker
Description: This dashboard was created with mock data. It is a custom Excel-based tracking system created to monitor internal support requests and infrastructure trends. It features an automated dashboard that identifies recurring technical bottlenecks to reduce resolution time. Engineered for scalability, allowing users to import raw data for instant reporting and KPI visualization.
Provisioning Reference Guides
Description: These documents serve as technical writing samples demonstrating instructional documentation, process flow design, and as a troubleshooting guide created for technical audiences.
Description: Developed as a functional proof-of-concept to demonstrate foundational programming logic. While presented as a game, this project showcases my ability to translate complex logical requirements into functional tools, the same methodology I apply when automating manual data reporting workflows or optimizing Excel-based systems
Community Advocacy: Volunteer Work
Description: Developed specialized expertise in Texas regulatory law through self-directed study and active participation in contested cases. Solely authored and filed responses in PUC Docket No. 58652 , managing the end-to-end process of legal research, motion drafting, and evidentiary arguments before the State Office of Administrative Hearings (SOAH).
Key Skill: Demonstrated the ability to master complex, high-stakes technical and legal frameworks independently.
Drafting & Analysis: Produced professional-grade legal documents that adhere to strict regulatory standards and timelines.
PUC Case 58652 and related PUC Case 54713 complete filings and history can be found using the search feature found here: Texas Public Utility Commission's Interchange Search by entering the case (control) number.
Recent filings:
PETITIONER'S RESPONSE TO DISTRICT'S MOTION TO DENY ORDER NO. 4 : filed into the Texas Public Utility Commission's interchange filing system on February 24, 2026
PETITIONER'S LIST OF ISSUES : filed into the Texas Public Utility Commission's interchange filing system on February 20, 2026
December 2025 filing:
REQUEST FOR FINDINGS OF FACT : filed into the Texas Public Utility Commission's interchange filing system on December 1st, 2025