Cafe Guidelines

For a better fan & bangtanjooning experience

• You may read and browse the available photobooks and books at the cafe but please be careful and treat it as yours so other fans can enjoy it too.

• Kindly ask for assistance especially with photocards. Any damaged product or merch will be paid for by the customer.

• Rkive book pantry - you may get books donated by ARMYs in a certain section at the cafe.

• We are allowing kids at the cafe with the provision that they are accompanied by a parent or guardian who is fully vaccinated.

• 2 hours is the maximum dine-in hours and 15 mins waiting to give other customers slots to dine. Our cafe is small so only the confirmed number of people are accommodated, we hope you understand.

• Kindly message us if you're running late so we won't be forfeiting your slots.

• Forfeited slots will be offered to walk-in guests.

• Orders are to be taken at the counter. Pay as you order.

• Pets are only allowed in the al-fresco area.

• Rkive Cafe reserves the right to not accept walk-ins when the cafe capacity is full.

• We may cancel reservations if the cafe is deemed full upon double-checking of bookings.

• Kindly present the email/tickets when upon entering the cafe.

• Only the confirmed number of guests at the time confirmed will be allowed as our cafe is cute in size and this would be the best we can accommodate.

• Always wear a mask if you're not eating.

ADDED PROTOCOL DUE TO SURGE IN COVID-19 CASES

• For take-out guests, only 1-2 persons will be permitted inside the cafe to make orders, picture taking may be limited and may not be allowed depending on the cafe's capacity.

• The waiting area for take-outs will be outside.

• Our reservation forms or tickets will serve as a contact tracing form, kindly make sure that your details are correct.

• We will be checking your vaccination cards and temperature at the cafe's entrance. If the body temperature is at 37.9 or higher, we can deny access to the cafe.

• We recommend that you postpone your reservations if you are feeling even mild symptoms (ie., fever, cough, cold, body ache, etc.). And/or was exposed to a COVID-19 positive at least 7 days prior your visit. Please let us know if this happens.

• The cafe will be sanitized after each time slot, however, we are generously asking everyone to please wear masks and sanitize your hands before & after touching the interactive sections of the cafe.

• Walk-ins will be dependent on the cafe's capacity.

We might add any additional safety precautions as we deemed necessary during COVID-19 and/or Alert Levels. Thank you so much for your understanding and cooperation.