Privacy Policy – Riyaada
Last updated: October 2025
Welcome to Riyaada (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring a safe experience when using our mobile application and related services (“App”).
By using the Riyaada App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
· Name, email address, and phone number
· Payment and billing details (processed securely through third-party providers)
· Login credentials and profile information
b. Usage Data
· Booking history, sports preferences, and search activities
· Device information (type, model, operating system)
· App interaction data for performance optimization
c. Location Data
· With your consent, we collect GPS data to show nearby playgrounds, events, and vendors.
2. How We Use Your Information
Your data is used to:
· Process bookings and payments
· Connect you with vendors, event organizers, and playground owners
· Improve app functionality and user experience
· Send notifications, offers, and updates
· Ensure account security and prevent fraud
3. Information Sharing
We do not sell your personal data. However, we may share information with:
· Service Providers (payment gateways, hosting services, analytics providers)
· Vendors and Event Organizers (only necessary data for bookings and confirmations)
· Regulatory Authorities, if required by law
4. Data Retention
We retain your data as long as your account remains active or as required by applicable laws. You can request data deletion anytime by contacting our support team.
5. Security
We use advanced encryption, secure hosting (AWS), and authentication measures to protect your data. However, no system is completely secure, and you use our services at your own risk.
6. Your Rights
Depending on your region, you may have the right to:
· Access, correct, or delete your personal data
· Withdraw consent for marketing communications
· Request data portability
To exercise these rights, contact us at support@riyaada.com.
7. Children’s Privacy
Riyaada is not intended for children under 13. We do not knowingly collect personal data from minors.
8. Updates to This Policy
We may update this Privacy Policy periodically. All updates will be published on this page with a revised date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact:
support@riyaada.com
https://riyaada.com