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Welcome to RivalShield VPN. Your privacy is of paramount importance to us. This Privacy Policy explains how we handle your information when you use our mobile application and related services (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To provide and enhance your experience with RivalShield VPN, we collect certain information that does not personally identify you. The data we collect is focused on the performance of our Service and is not used to track your online activities or browsing history.
Non-Personal Information: For analytics and performance monitoring, we may collect anonymized data such as:
- Connection Data: Aggregate data about server load, connection speeds, and data consumption to ensure we provide the fastest and most reliable servers.
- Diagnostic Information: Anonymous crash reports and performance data to help us identify and fix technical issues.
- Device Information: Non-identifiable information like your device's operating system version, and language setting.
This information is collected through third-party services and is retained in an aggregated, non-personal form.
Third-Party Services: The app uses third-party services that have their own privacy policies governing the use of this anonymized data.
- AdMob
- Google Analytics for Firebase
2. How We Use Your Information
The limited information we collect is used solely for the following purposes:
To provide and maintain our Service, including allocating the nearest and fastest VPN servers.
To monitor and analyze service performance and usage to improve your experience.
To detect, prevent, and address technical issues.
To develop new features and services.
We want to be unequivocally clear: We do not sell, trade, or rent your personal data to anyone.
3. Data Storage and Security
We are committed to protecting your data. The anonymized information we collect is stored using commercially acceptable security protocols. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.
Our analytics providers, such as Firebase, store and process data under their robust security frameworks.
4. Permission Usage (Split Tunneling)
RivalShield VPN requests the QUERY_ALL_PACKAGES permission exclusively to power the Split Tunneling feature. This allows you to choose which apps use the VPN connection and which bypass it.
Important: The list of your installed applications is processed locally on your device only. We do not collect, store, or transmit this list to our servers or any third party.
This permission is used strictly for its intended purpose, and you have full control to enable or disable the Split Tunneling feature at any time.
5. Cookies
Our Service itself does not use "cookies." However, the third-party services we use for analytics (such as Google Analytics) may use cookies to collect standard internet log information. You can review their respective policies for more information.
6. Customer Support
When you contact our customer support team, we collect only the information you provide to us voluntarily (such as your email address) to assist you effectively. We treat all support communications with the same level of confidentiality and security as outlined in this policy.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Your Control and Opt-Out
You have control over your information. If you wish to have your data deleted or have questions about your data, you can opt-out and request data deletion at any time by contacting us at our support team .
9. Contact Us
If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us at:
Email: shahr.cameron@gmail.com
Thank you for trusting RivalShield VPN.
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