Effective Date: 2026/04/03
Rise Motors (“we”, “our”, or “us”) operates the Rise Motors mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect your information when you use our App.
We may collect the following types of information:
a. Personal Information
Name
Email address
Phone number (if provided)
b. Device & Usage Information
Device type and operating system
App usage data and interactions
IP address and log data
c. Vehicle Data
Battery status and battery cell information
Speed and performance data
Service and maintenance information
We use the collected information to:
Provide and improve app functionality
Display real-time bike data (battery, speed, diagnostics)
Send service reminders and important notifications
Enhance user experience and app performance
Ensure security and prevent misuse
We do not sell or rent your personal information.
We may share data only in the following cases:
With service providers who help operate the app
To comply with legal obligations
To protect our rights and users' safety
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
However, no system is 100% secure, and we cannot guarantee absolute security.
We retain your information only for as long as necessary to provide our services and fulfill legal obligations.
You have the right to:
Access your data
Request correction of inaccurate data
Request deletion of your data
We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website.