Privacy Policy
Privacy Policy
Last Updated: 2025-06-01
To provide users with fun and enjoyable gaming experiences, we collect, store, and use certain user information. Respecting user privacy is very important; therefore, we handle collected and stored user information transparently.
This Privacy Policy applies to all products and services we offer. Please read this policy carefully, as it explains how we will process your personal data when providing you with these products or services.
If you have any questions, comments, or suggestions regarding this document, you can contact us via the provided methods: Contact Us.
In this document, terms such as "RingArk," "Studio," "We," "Our," and "This Studio" refer to the entity operating under this privacy policy (RingArk Studio), unless otherwise specified.
We provide various types of games and related online services. Unless otherwise stated, RingArk acts as the controller of your personal data according to applicable data protection laws. Using our games or services signifies your agreement that we may collect some of your personal data to improve and deliver better services and experiences. This privacy policy applies whenever our services process your personal data.
This policy describes how we process your personal data when delivering the aforementioned services and outlines the rights and choices you have regarding your personal data. By agreeing to this privacy policy, you confirm your understanding of the services we offer and the necessary personal data required for those services.
2.1. Data You Share Directly With Us
When you use our products or services, you directly provide us with personal data—for example, detailed registration information you submit when creating or setting up an account.
We store this personal data in our systems and process it for the purposes and in the ways described in this Privacy Policy.
Depending on the product or service, the personal information we collect will be relevant to the service or product being offered, including some or all of the following:
Your gaming username
Your name and gender
Your age or birthday
Your email address
Your profile photo or avatar
Your contact details, including phone number
Your password
Your third-party authorization data (e.g., avatar, name, and user ID used for login)
Your approximate location
Your identification number
2.2. Information Generated by Using Our Products or Services
During your use of our products or services, we retain information about how you use them. Such information includes:
Device information, including but not limited to MAC address, IP address, device type, operating system, and device identifiers (IMEI|ANDROID_ID|IMSI|GUID|IDFA)
Country and region information (based on IP address)
Participation in forums or message boards
Your public posts or comments
Photos, drawings, or other generated content you publish
Communication data from using in-game mailboxes
Statistical or transactional data related to your in-game behavior
2.3. Data About You From Linked Third-Party Platforms
If you play our games or use our services through social networks or other linked third-party platforms, we may receive certain data about you from those platforms.
Depending on the game you are playing, your privacy settings, and the third-party applications involved, we may collect and store some or all of the following information from third-party platforms:
Your name and gender
Your avatar or URL
User identification numbers associated with your avatar and name (e.g., Facebook ID)
Email addresses you provided to the third-party platform
Your age or birthday
Other publicly available information from the third-party platform
If you access our services from a third-party platform or link your third-party account to our services, or if you use a third-party account to log in to our games or services, you should review that platform's Terms of Service and Privacy Policy to understand what data will be shared with us.
The main reasons and purposes for processing your data are to provide you with services and improve your gaming experience. However, we also perform operations for other reasons. We process your information for the following purposes:
Creating accounts within our products or services
Improving, optimizing, and personalizing our services and gaming experiences
Helping you connect with third-party platforms and use publicly accessible or authorized third-party platform data
Communicating with you about the services you are using or might like, including game updates, new services, marketing promotions, etc.
Customer support and managing player communications, including technical assistance and service termination
Marketing, research, analysis, and targeted advertising based on behavioral patterns
Conducting surveys, contests, competitions, rewards, or other promotional activities managed by us or our business partners
Protecting the safety and interests of players or others
Maintaining our business operations
For security purposes, preventing fraud and potential legal disputes, and enforcing applicable User Service Agreements
Cooperating with public institutions and law enforcement agencies where legally permitted or required
Protecting our rights, including complying with legal obligations, resolving potential disputes, and fulfilling agreements with third parties
Other uses agreed upon or authorized by you
The legal basis for collecting and applying the above data depends on the specific type of information, the context of collection, and applicable privacy laws, which include the following:
Establishing and fulfilling our contract with you (i.e., the applicable User Service Agreement)
Complying with legal obligations
Protecting your or another person's vital interests
Safeguarding our or our partners' legitimate interests
Obtaining your consent or relying on other applicable legal grounds
We are obligated to keep collected data confidential and secure and will not disclose, edit, or share user data or non-public content stored on the platform without proper user authorization. However, under the following circumstances, we may share user data obtained through our services with others:
4.1. Services Provided Jointly with Third Parties
When you use our products or services, if third parties participate in providing those services (e.g., integrating third-party SDKs), those third parties often require corresponding data and permissions. In such cases, some data collected through providing the service may be shared with third parties. By agreeing to and using the service, you agree to this sharing.
4.2. Third-Party Advertising, Including Behavioral Advertising and Analytics
If third-party advertising services are integrated, we may share parts of your information with advertisers so that you see ads more relevant to your interests while using our services. For example, banner ads or rewarded video ads in games are created and delivered by third-party advertisers.
To allow advertisers to provide more relevant ads, they may collect or we may collect and share the following types of data with them:
Performance data (e.g., ad click counts, viewing duration)
Specific device information (e.g., IP address, device identifier IDFA)
After clicking on a third-party ad, you may leave our products or services. If you have questions about how these third parties use your data, you should check their policies and contact them directly.
4.3. Security and Legal Obligations
We share your data for security, safety, and compliance with legal obligations. In the following situations, such information may be disclosed:
Compliance with applicable laws
We have sufficient reason to disclose personal data in response to lawful requests from public authorities, including national security, law enforcement, or legal proceedings (e.g., warrants, subpoenas)
We independently determine that our services are currently being used for criminal activity, and actions we take include reporting such criminal activity and sharing information with other companies and organizations to prevent fraud, reduce credit risks, and implement other security measures
We have sufficient reason to believe there is an emergency threatening the health and/or safety of you, others, or the public
To protect our or third-party application rights or property, including enforcing applicable User Service Agreements.
4.4. Internal Sharing
Sharing your data between entities within the same organization to facilitate your use of other products or services provided by our internal entities.
4.5. Sale or Merger
If we consider a business transformation, such as merging with another company, being acquired, or selling all or part of our assets (e.g., selling a game), we may disclose or transfer all your information, including personal data, to the buyer.
The length of time we retain your personal information depends on the purpose for which we collected the information and how we use it. However, we will not retain your personal information longer than necessary to provide you with services or as required by law.
We retain personal information associated with your account as long as your account remains active. If you delete your account, we will take steps to remove this personal information. However, you acknowledge that after closing or deleting your account with us, we may still retain some information to fulfill legal obligations or to exercise, defend, or establish our rights.
To ensure the security of personal data, we strive to implement reasonable physical, electronic, and administrative security measures to protect your personal data against unauthorized access, disclosure, alteration, destruction, or loss. These include SSL encryption, encrypted storage of information, and controlled access to data centers.
We will retain your personal data as required by laws and regulations. Data collected solely for local needs will be encrypted and stored locally. If data is needed for server-side processing, it will be transmitted to servers with strict encryption measures applied during transmission to ensure data is not leaked.
User data is typically stored on cloud servers located in the United States and will not be authorized to unnecessary third parties.
In the event of a personal data breach, we will promptly inform you of the basic situation and impact of the incident, the measures we have taken or will take, recommendations for self-protection, and remedies available to you. We will notify you via email, letter, phone call, push notifications, or other effective means. If it is difficult to inform each individual personally, we will make public announcements using reasonable and effective methods. Additionally, we will report the handling of personal data breaches to regulatory authorities as required.
If you wish to delete your personal data, please Contact Us and follow the provided instructions to complete the deletion process.
Our services are generally not intended for children. The term “children” used here usually refers to individuals under the age of 12.
Individuals aged between 13 and 18 are considered adolescents but have not reached the age at which they can effectively consent to the processing of their personal data under applicable data privacy laws.
When determining whether children have reached the minimum age to use certain features of our services, we strive to comply with different minimum age guidelines set by various regions.
Children are not allowed to use these services, and we do not collect any personal information from children. Although our services are not primarily aimed at children, we may collect age information before allowing users to access certain services. Users who identify themselves as children during our service’s age verification process may be provided with a version that does not collect, use, or disclose personal information unless permitted by other applicable privacy laws or unless we obtain valid parental consent in advance.
If we confirm that we have mistakenly collected personal information about a child outside of legal exceptions, we will take immediate steps to delete that information from our records.
Your privacy rights are outlined below. The scope and applicability of these rights may vary depending on your region. We will comply with applicable privacy laws, including any required response times.
You have the following rights, subject to certain exemptions:
Request a copy of your personal data
Correct or update inaccurate personal data
Delete your information. When you request us to delete your personal data, please note that there may be legal restrictions on this right. For example, we will retain certain record data when necessary (including for statutory and accounting purposes). We will also retain information to exercise, protect, defend, or establish our rights or the rights of third parties.
Object to the processing of your personal data, request that we restrict the processing of your personal data, or request the transfer of your personal data.
File a complaint with a data protection authority.
Regarding personal data we receive from third-party platforms, you can manage it using the following methods:
You can update your privacy settings in the "Settings" section of the third-party platform to stop sharing personal data. Examples include Facebook, Google, Apple, etc.
You can view or manage access permissions for our various services through your device's "Settings."
Once we receive your personal data from a third-party platform, we will process such information in accordance with the requirements outlined in this Privacy Policy.
If you have any questions, please Contact Us
We conduct a comprehensive review and necessary updates to the privacy policy annually to ensure ongoing compliance with the latest legal and regulatory requirements.
We may also update this Privacy Policy from time to time, and changes will be indicated by the modification date listed at the top of the document under "Last Updated."
If there are significant changes to this policy, key sections will be marked in blue font (refer to: Recent Updates). Additionally, notices will be posted on our website. Users who have bound email addresses will also receive notification of privacy policy updates via email (if applicable).
We recommend visiting this page regularly to stay informed about updates. For earlier versions of the privacy policy, please contact us using the methods provided under "Contact Us."
If you have any questions, comments, or suggestions regarding the Privacy Policy, please send an email to us. Thank you!
E-mail: privacy@ringark.com