Please contact me if there are any issues with your item, if it is delivered broken or if it is not up to your standard. Please understand, as a medical student, I am doing each project with any available time I may have. I have allotted specific shipment dates that I will be shipping items out by. Please select the most convenient shipment date for you, as this allows me to work on each piece in a timely manner. I also take great care in the quality of service I am delivering. Any feedback on how I can improve is always welcome. Love all and I hope you enjoy your product!