Privacy Policy of Right Taxi
Effective Date: March 30, 2025
Welcome to Right Taxi! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cab and vehicle booking services through our app.
1. Information We Collect
Personal Information: When you register on our app, we may collect your name, email address, phone number, and payment details.
Usage Information: We collect data about your trips, including trip history, vehicle preferences, and interactions with the app.
Real-Time Tracking: Our app allows you to track your ride in real time, including the driver's location, estimated arrival time, and trip progress. This tracking information is collected to enhance your experience and ensure your safety.
Location Data: We collect your device’s location data to provide accurate pickup and drop-off services, calculate fares, and improve route efficiency. This data is used only while the app is active and during your trips.
Payment Information: Secure payment details are processed through trusted payment gateways.
2. How We Use Your Information
To provide and manage our cab and vehicle booking services.
To process payments, manage your wallet, and handle referrals.
To improve user experience and develop new features.
To communicate with you regarding your trips, promotions, and customer support.
To ensure your safety through real-time tracking and accurate location data.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
Service providers for payment processing, data analysis, and customer support.
Legal authorities when required by law.
Third-party vendors for app functionality, under strict data protection agreements.
4. Data Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
You can access, update, or delete your personal information through the app settings.
You can opt-out of marketing communications by following the unsubscribe instructions in our emails.
Location Tracking: You can disable location tracking through your device settings. However, this may affect the functionality of the app, including real-time tracking and ride matching.
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@righttaxi.in
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.