RIAN MURPHY | 332 CLARKSVILLE ROAD | PRINCETON JUNCTION, NJ 08550
phone: (347) 470-7714 | email: rianmurphy (at) yahoo.com
A general-case resume of my experience. Contact me for more information.
Excellent writer with the expertise to produce effective documentation in any format for users at any level. Solid experience in Financial Services, Software Development, E-Commerce, Telecommunications, ERP. Practiced in documentation for developers, process analysis, requirements management, web administration. Notable success with:
- API/SDK Documentation
- BRS, SRS, SAD
- Design Documents
- Developer Guides
- End-User Manuals
- Infrastructure Doc
- Job Aids
- On-Line Documentation
- Process Analysis
- Quick-Reference Guides
- Release Notes
- System Admin Guides
- Technical Reference Guides
- Training Material
- Use Case Analysis
Datastax Inc., remote, February October 2016
Senior Technical Writer: Managed docset for new-technology data architecture provider
Technical Documentation
- Managed large proprietary docset for Apache Cassandra database technology
- Wrote new documentation in consultation with developers and product managers
- Updated docset in response to new developments in database tech and architecture
- Monitored user groups for questions to be addressed in documentation and blog posts
HBO, NYC, April November 2015
Technical Writer: Organized specifications for online content
Technical Specification documents
- Coordinated and standardized technical specifications for all production groups
- Devised templates and organizational scheme for new specification documents
- Planned Sharepoint interface for document repository
Uqnic Network, remote, February 2014 August 2014
Writer/Producer: Developed framework for online tech training course
Online Coursework
* Wrote interactive tutorial on the Markdown content language
* Produced tutorial in WordPress, recorded and edited screencasts and voiceovers
Cancer Outcome Testing and Analysis (COTA), NYC, February May 2015
Tech Writer: Facilitated Big Data approach to cancer treatment
User Guides
- Researched, wrote and produced guides for abstractors and administrators for this online big-data diagnostic application
- Produced flowcharts for classifying tumor instances
Comcast, Philadelphia, March 2013 October 2013
Technical Writer: As a consultant for Turnberry Solutions, facilitated developer access to cable TV content
API Documentation
- Documented APIs that provide access to cable TV content
Data Model Documentation
- Documented the data model used for the database of subscriber security and demographic info
Google, NYC, May 2012 February 2013
Technical Writer II: As a consultant for Artech Information Systems, guided access to Google web resources for outside developers
API Documentation
- Reorganized and rewrote Google developer notes into guides to Python, Java and Javascript Client Libraries to Google web APIs
- Wrote line-by-line guides to sample programs demonstrating use of Client Libraries
TD Bank, NYC, March 2012 May 2012
Business Analyst: As a consultant for Randstad Technologies, aided development process for compliance-related financial applications
Design Documentation
- Developed SRS, SDS, Testing Strategy, Use Cases, Requirements for applications to track high-volume loans
Testing
- Wrote Test Plan/ Test Cases from Requirements and Use Cases
- Assisted in testing and recording rest results
Gilt Groupe, Inc., NYC, October 2008 - January 2012
Technical Writer / Analyst: Maintained corporate culture and documented processes, data and apps for rapidly growing startup
Documentation
- Wrote documentation for in-house apps used for web production
- Documented ETL procedures and data dictionary for Data Warehouse
Process Analysis
- Researched procurement / sale / process for e-commerce company
- Documented these processes in a series of swimlane flowcharts
- Produced flowcharts as printouts and as interactive web documents
Intranet Administration
- Chief administrator of Confluence-based company Intranet
- Organized structure, and subscriber access model
- Wrote CSS and Javascript to customize layout and appearance
Macrovision, Inc., NYC, April 2008 - October 2008
Senior Technical Writer: Improved usability of this firms content management suite
Developer Documentation
- Researched and produced API implementation guides, working from Java source code, design documents, and interviews with developers and product managers
- Added explanatory comments to API code
Merrill, Lynch and Co., Pennington NJ, December 2007 - April 2008
Business Analyst: Applied analytical skill to guide development of financial applications
Design Documentation
- Researched and produced Software Architecture Document, data and procedure flows, Use Cases for new loan management applications
Sybase/Aleri, Inc., Newark NJ, December 2007 - April 2008
Technical Writer: Augmented product doc set to increase saleability of this companys CEP applications
Docset Management
- Reorganized/rewrote 1500 pages of documentation, improving organization, identifying gaps
- Updated docset to document features of new releases
Release Notes
- Prepared Release Notes for new releases
Wiki/Knowledge Base maintenance
- Maintained knowledgebase section of developers wiki
Merrill, Lynch and Co., Plainsboro NJ, July 2006 - April 2007
Business Analyst: Completed a variety of tasks crucial to the successful launch of new financial enterprise
User Guides
- Wrote loan processing procedures using Information Mapping
Process Flows
- Documented business processes as flowcharts in Visio
Procedure Manuals
- Wrote compliance-mandated procedural manuals for loan-related business processes
Goldman, Sachs and Co., NYC/Chicago, 2000 2006
Technical Analyst / Writer: Provided training and docs for developers of mission-critical electronic trading systems
Developers Guides
- Wrote guides for creating applications in Java and in C++-based proprietary language
Design Documentation
- Wrote Inception and Elaboration documents for development of Java-based infrastructure
Online Tutorials
- Created self-paced tutorials to show quants how to use modeling language to run trading strategies against market simulations
Project Web Site
- Created project web site on Sharepoint
MA, English, University of Delaware, Newark, DE
BA, English, Northwestern University, Evanston, IL
Scaled Agile Framework, SAFe
Confluence administration and development, StepStone Inc.
Coursework in financial markets and models, Goldman Sachs
UML training, IBM/Rational
Requirements Management with Use Cases, Rational
Relational Database Design and RDBMS, Oracle Corporation
Design & Development Tools: Microsoft Word, PowerPoint, Excel, Access, Visio, Project; IBM/Rational Rose, SODA, ReqPro; ClearCase, ClearQuest, Git
Text Development & Publishing Tools: Adobe FrameMaker, LiveCycle Designer and PageMaker; Wordpress; Confluence, Docbook, Sharepoint; RoboHelp, ForeHelp, DocToHelp; Visio, Omnigraffle
Software / Languages: development in Oracle Forms, Python, SQL, HTML, Javascript; info processing with XML, XSLT; graphics generation with dot language, SVG; web design with CSS; documentation of Ruby, Java, C++, Javascript
Environments: Windows XP, Linux, UNIX, Macintosh