Customer Service | Administrative Support | Virtual Assistant | HR/Admin Support
I am a customer service and administrative professional with over 20 years of experience supporting customers, managing records, responding to inquiries, handling billing-related concerns, preparing documents, and coordinating office tasks.
My background includes customer care, administrative support, email communication, complaint handling, internal follow-up, documentation, and service recovery. I also hold a Level 2 Diploma in Human Resource Management and CXC passes including Mathematics, English A, Social Studies, Principles of Business, and Principles of Accounts.
This portfolio includes sample work that reflects my communication style, organization, customer support approach, and administrative skills.
Customer Service Support | Administrative Assistance | Virtual Assistant Support | Customer Care | Records Management | Email Communication | Complaint Handling | HR/Admin Support