Service Availability: The laundromat operates during specified hours as posted. Any changes to operating hours will be communicated in advance.
Payment: Payment for services is due at the time of service. We accept cash, and EFT as forms of payment.
Equipment Usage: Customers are responsible for properly operating the machines and ensuring they are used for their intended purpose. Any damage caused by misuse may result in additional charges.
Lost Items: The laundromat is not responsible for any lost or damaged items left unattended. Customers are advised to promptly pick up their laundry upon text of pick up..
Cleanliness: Customers are expected to maintain cleanliness in the facility and dispose of any trash properly. Any deliberate damage or vandalism will result in legal action.
Security: The laundromat is equipped with security cameras for the safety of customers and the facility. Any suspicious activities will be reported to the authorities.
Liability: The laundromat is not liable for any personal injury, theft, or damage to property that may occur on the premises.
Refunds: Refunds are issued solely at the discretion of the management and are subject to review on a case-by-case basis.
Customer Conduct: Customers are expected to conduct themselves in a respectful manner towards staff and other patrons. Any disruptive behavior will result in immediate expulsion from the premises.
Regulations: Customers are required to comply with all posted regulations and instructions provided by staff members.
Maintenance: The laundromat reserves the right to temporarily close for maintenance and repairs. Advance notice will be provided whenever possible.
Feedback: We welcome feedback and suggestions from customers to improve our services. Please feel free to contact us with any concerns or recommendations.
These terms and conditions are subject to change at the discretion of the laundromat management.
Regards
Rezzies Laundromat Team