RexQme Privacy Policy

Last Updated: 2026

Introduction

RexQme is committed to protecting the privacy and security of its users.

This Privacy Policy explains how we collect, use, and safeguard your information when you use the RexQme mobile application.

By using RexQme, you agree to the practices described in this Privacy Policy.

1. Information We Collect

RexQme may collect the following types of information:

Personal Information

We may collect personal information provided by the user during registration or when using certain features.

This may include:

• Email address
  
  

• Name
  
  

• Phone number (optional)
  
  

• User-provided information
  
  

Location Data

RexQme may collect approximate or precise location data when:

• The user activates an emergency alert
  
  

• The user uses safety or location-based features
  
  

• Nearby assistance features are used
  
  

Location information is used only to support the safety functionality of the application.

Device Information

We may collect limited device information including:

• Device identifiers
  
  

• Push notification tokens
  
  

• App interaction information
  
  

This information helps ensure the reliability and security of the application.

User Content

Users may voluntarily provide information including:

• Emergency contacts
  
  

• Health condition information (optional)
  
  

• QR identification information
  
  

• Voice notes included in emergency alerts
  
  

2. How We Use Your Information

We use the collected information to provide the functionality of the RexQme safety system.

This includes:

• Sending emergency alerts
  
  

• Sharing location during emergencies
  
  

• Notifying trusted contacts and nearby neighbors
  
  

• Providing QR identification features
  
  

• Delivering notifications and safety alerts
  
  

• Improving system reliability and safety features
  
  

RexQme does not sell, rent, or trade user personal data to third parties.

3. Emergency Alert System

RexQme allows users to send emergency alerts to trusted contacts and nearby users.

The application includes different alert types such as:

• Emergency Alerts – general emergency notifications
  
  

• Health Alerts – emergency alerts that may include medical condition information
  
  

• Neighbor Alerts – alerts sent to nearby users requesting assistance
  
  

Alerts may be delivered through:

• App notifications
  
  

• Email
  
  

• Messaging services
  
  

Emergency alerts may include:

• User name
  
  

• Approximate or precise location
  
  

• Address of the event
  
  

• Time of the alert
  
  

• Type of emergency
  
  

• Health condition information (if provided)
  
  

• Voice message (up to a few seconds)
  
  

• Emergency contact information
  
  

After sending an alert, the user may also have the option to contact emergency services such as 911.

RexQme is designed to assist during emergencies but does not replace official emergency services.

4. Neighbor Assistance Feature

RexQme may notify nearby users when a neighbor activates an emergency alert.

These alerts may contain limited information such as:

• Approximate location of the emergency
  
  

• A request for assistance
  
  

Nearby users may choose whether to respond.

If a nearby user accepts the request, the user who initiated the alert may receive a notification that assistance is on the way.

5. QR Identification Feature

RexQme allows users to generate QR codes for identification purposes such as:

• Children
  
  

• Elderly family members
  
  

• Pets
  
  

• Personal belongings
  
  

These QR codes may help reunite individuals, pets, or objects with their owners.

When a QR code is scanned:

• The owner may receive a notification
  
  

• The scanner may have the option to contact the owner
  
  

• Limited identification information may be displayed to assist with recovery
  
  

• Location information may be shared to help reunite the owner with the person, pet, or item
  
  

Scanning the QR code does not require the RexQme application to be installed.

6. Third-Party Services

RexQme uses third-party services to operate the application.

These services may process certain data necessary for the app to function.

Services may include:

• Firebase (Google LLC) for authentication, database, storage, and notifications.
  
  

These services operate under their own privacy policies.

7. Device Permissions

To provide its safety features, RexQme may request certain permissions from the user’s device.

These permissions are used only for the functionality of the application.

Location Permission

Location access is used to:

• Share location during emergency alerts
  
  

• Support nearby assistance features
  
  

Microphone Permission

The microphone may be used to record short voice messages that can be included in emergency alerts.

Notification Permission

Notifications are used to deliver:

• Emergency alerts
  
  

• Responses from contacts or neighbors
  
  

• Important safety updates
  
  

Users may manage or disable these permissions through their device settings.

8. Premium Features

Some RexQme features may require a paid subscription.

Premium users may have access to additional functionality such as:

• Expanded emergency contact limits
  
  

• Enhanced safety features
  
  

Subscription payments are processed through the user’s mobile app store provider.

9. Data Security

We implement reasonable security measures to protect user information.

These measures include:

• Secure HTTPS communication
  
  

• Encrypted data transmission
  
  

• Controlled access to stored information
  
  

However, no system can guarantee complete security.

10. Data Retention

User data is retained only as long as necessary to provide the RexQme services.

Users may request deletion of their account and personal data.

Requests can be made by contacting:

support@rexqme.com

Upon request, personal data will be removed within a reasonable timeframe.

11. User Rights

Users have the right to:

• Request access to their personal data
  
  

• Request correction of inaccurate information
  
  

• Request deletion of their account and associated data
  
  

Requests may be submitted by contacting:

support@rexqme.com

12. Children's Privacy

RexQme is not directed toward children under the age of 13.

However, parents or legal guardians may create QR identification profiles or safety information for children under their supervision.

All accounts and data management must be performed by a parent or legal guardian.

We do not knowingly collect personal information directly from children without parental involvement.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be reflected with a revised Last Updated date.

Users are encouraged to review this Privacy Policy periodically.

14. Contact

If you have questions regarding this Privacy Policy, please contact:

rexqmeapp@gmail.com