Welcome to Restorai Support.
Restorai helps you restore old and damaged photos using AI-powered enhancement, colourisation, scratch removal, face restoration, and photo animation tools.
If you are experiencing issues with the app, subscriptions, purchases, or image processing, please contact us.
help@oldphoto-restore.com
We usually respond within 24–48 hours.
If your premium subscription or coin pack is not showing:
Open the app
Go to Settings
Tap “Restore Purchases”
If image processing fails:
Check your internet connection
Try again with a clearer image
Restart the app and retry
For billing or subscription issues:
Check your Apple App Store or Google Play subscription settings
Contact us with your purchase details
When reporting a bug, please include:
Your device model
App version
Screenshot (if possible)
Description of the issue
Your privacy matters to us.
Photos are processed securely using AI services to provide restoration features.
For more information, please visit:
Privacy Policy
Terms of Service
Restorai is an AI-powered photo restoration app designed to bring old memories back to life.
Features include:
Old photo restoration
AI colourisation
Scratch & damage removal
Face enhancement
Image upscaling
Photo animation
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