QuickBooks error 6000 77 is an error that acts up when a user tries to access a company file. 6000 77 is one of the most common critical errors faced by QB users. The company file is most likely saved in an inappropriate folder which causes this error. In this blog, we will see some causes and solutions to resolve this error.
If you encounter any problems while working with QuickBooks, you can always contact the QuickBooks Professional Team at (800)-417-5147.
Causes Of Error 6000 77 While Opening The Company File
Before we go on looking for a solution, it’s important first to understand the real causes of this problem. There are multiple causes associated with this error, some of which are listed below:
QuickBooks running in multi-user mode can cause problems in communicating with the company files.
The company file is present on the external storage device instead of the local or network drive.
The company file has incorrect folder permissions or requires administrator rights.
A reference to a drive that is mapped is required to open a company file.
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Solutions That Work For QuickBooks Error Code 6000 77
There are multiple solutions possible for this error, some of which are listed below:
Renaming the .ND And .TLG Files
.ND and .TLG are the configuration files. They allow QuickBooks to access the company files in a multi-user or network mode. Corrupt .ND and .TLG files can also cause an error. Follow the steps given below:
Open the location on your system, which contains the company file.
Find the files with the same name as your company file but with an added extension of .ND and .TLG.
Please Right-click on the files and rename them. Add the extension .OLD to the renamed files and then hit enter.
Using a UNC Path In Place Of A Mapped Drive
Follow the steps given below to try out this solution:
Right-click on the QuickBooks icon and press the Ctrl key. Now select Run as Administrator. Keep on holding the Ctrl key until the No Company Open window shows up. Holding the Ctrl key is crucial as it prevents QuickBooks from automatically opening a company file.
In the File menu, choose Open Or Restore Company and then Open a company file. Now hit Next.
From the left menu choose network and move to the location of the company file.
Choose the company file and click on Open.
Conclusion
In this blog, we saw two effective working solutions for the QuickBooks Error 6000 77 and discussed some of its causes. However, few other things you can try are recreating the destroyed folder, configuring firewall and security software settings, and running the file doctor from the QuickBooks Tool hub.
In case of any trouble or doubt, reach the QuickBooks Professional Team at (800)-417-5147.
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