Questions and answers

At rescue tow & recovery, we recognise the urgency when you find yourself in a tough spot. How quickly we can get to you is determined by your location, current traffic, and drivers’ availability. We consistently aim to be by your side within 45-60 minutes from when you get in touch. However, during busy traffic hours or late at night, there might be slight hold-ups. We’ll always keep you updated when to expect us. While we can’t pinpoint an exact minute of arrival, we’re committed to being transparent if there are any potential wait times. Developing a trustworthy relationship with our customers is crucial, and we always ensure open communication.

If there's no dedicated insurance for your car and it fails, the recovery cost will change based on your whereabouts, the car's model, the hour, and how severe the issue is. It could range from £95 to £950. Give us a ring, and we'll provide a quote suited to your needs. 

Towing in the UK typically ranges from £1.5 to £3 per mile. Your final cost will depend on your car type and the towing distance. Bear in mind that if there are minor repairs required beforehand, some additional charges may apply. 

Time

The specific time or day you request the assistance can influence the overall charge. There’s usually a base call-out fee, which might start around £80. Some recovery solutions could charge additional fees for calls outside regular working hours. For example, seeking help on bank holidays might incur an extra charge.

Distance to be Towed

The intended towing distance, or how far your vehicle needs to be transported, directly affects the price. As expected, greater distances will incur higher costs.

Location of the Vehicle

The exact location of your car and its accessibility can also influence the car and breakdown recovery charges. If your car is situated in a challenging location or is distant from a primary route, special equipment or extra effort might be necessary. Such scenarios can elevate the price.

Vehicle Specifications

Your vehicle’s model and size play a crucial role in determining the recovery cost. Bigger or heavier vehicles might need specialised equipment or additional personnel, leading to a higher charge. It’s essential to note that not every recovery company can accommodate larger vehicles. Therefore, verifying their capability in advance is advisable to avoid unexpected challenges.