Google reviews play a huge role in shaping a business’s online reputation. While positive feedback builds trust, negative or fake reviews can harm credibility and sales. If you’re wondering how to remove Google reviews, here’s a step-by-step guide with everything you need to know.
No, businesses cannot directly delete reviews—even if they are unfair or fake. Google protects user-generated content to maintain transparency. But we can request removal if the review violates Google’s policies.
Google will only remove reviews that break its content policies. Examples include:
Fake or spam reviews
Harassment or hate speech
Off-topic or irrelevant content
Conflict of interest (competitor or disgruntled ex-employee)
Explicit or inappropriate content
If the review doesn’t fall under these categories, we’ll need to respond professionally rather than try to delete it.
Sign in to Google Business Profile.
Find the review we want removed.
Click the 3-dot menu → Flag as inappropriate.
Submit Our reason (spam, offensive, conflict of interest, etc.).
👉 Google usually reviews flagged content within a few days.
If flagging doesn’t work:
Go to the Google Business Support page.
Select Customer reviews and photos → Manage customer reviews.
Contact Google support and provide details/screenshots.
If a review is defamatory or violates the law, we can submit a legal removal request. Google takes legal cases seriously but requires strong evidence.
Sometimes reviews won’t be removed even after reporting. In that case:
Respond politely: Address the concern and show professionalism.
Request an edit: Reach out to the reviewer (if possible) and resolve the issue. Satisfied customers often update reviews.
Gather positive reviews: Encourage happy customers to leave feedback—this pushes negative reviews down.
Q1: Can I pay Google to remove reviews?
❌ No, Google does not offer paid removal. Any service claiming this is a scam.
Q2: How long does it take for Google to remove a flagged review?
⏳ Usually within 3–5 business days, but complex cases may take longer.
Q3: Can I delete my own review from someone else’s business?
✅ Yes. Just go to Google Maps → Your Contributions → Reviews → Delete.
Q4: Is it better to remove or respond to negative reviews?
👉 If it violates Google policy, request removal. If not, respond politely to show professionalism.
While we can’t remove every review from Google, we can manage them smartly. Use Google’s delete review request process for fake or harmful comments, and respond to genuine criticism professionally. For ongoing issues, professional negative review removal services are the best solution.
DeleteNegativeReview.com is a trusted Online Reputation Management (ORM) company that specializes in removing fake reviews and handling negative review removal across multiple platforms. We help businesses and professionals delete harmful reviews from Google, Glassdoor, AmbitionBox, Indeed, Mouthshut, and more. Our goal is to protect your brand reputation and restore a positive online image.