Effective Date: April 17, 2026
This Privacy Policy explains how RemoteLink TV (“the App”, “we”, “our”, or “us”) collects, uses, and shares information when you use our mobile application and related services (“the Service”). By accessing or using the Service, you agree to this Privacy Policy.
We may collect the following categories of information to operate and improve the Service:
a. Information You Provide
Account information (if applicable): email address, username, or login credentials.
Feedback or support messages: any content you submit through in‑app forms.
b. Usage Data
Actions taken within the app (e.g., remote commands sent, features used).
Session duration, frequency of use, and interaction patterns.
History of connected devices or saved preferences (if you choose to save them).
c. Device and Technical Data
Device model, operating system, language, app version.
IP address (may infer general location).
Crash logs and diagnostics.
d. Analytics Data
We may use third‑party analytics tools to understand user behavior and improve the Service.
We use collected information to:
Provide and operate core features such as TV discovery and remote control.
Improve accuracy, performance, and user experience.
Personalize device connections or recommended settings (if applicable).
Monitor usage trends and prevent misuse.
Communicate with users regarding updates or support.
Because RemoteLink TV is a remote control app, handling device connections is essential:
Commands you send are processed only for controlling televisions.
Device data may be processed locally or on secure servers depending on feature requirements.
We do not use your device connection history for training models unless you explicitly opt in.
We do not access unrelated devices; the App is limited to televisions.
We do not sell your personal information.
We may share information only in these situations:
Service providers: analytics, cloud processing, or infrastructure partners.
Legal compliance: responding to lawful requests or protecting rights and safety.
Business transfers: merger, acquisition, or asset sale.
We retain information only as long as necessary to:
Provide the Service
Fulfill the purposes described in this policy
Comply with legal obligations
When no longer needed, data is deleted or anonymized.
Depending on your region, you may have rights to:
Access your personal data
Request correction or deletion
Restrict or object to certain processing
You may also:
Disable network permissions at any time
Opt out of analytics where supported
Contact us through in‑app support to exercise your rights
We implement reasonable administrative, technical, and organizational measures to protect your information.
However, no method of transmission or storage is completely secure.
Your information may be processed in countries other than your own.
We take appropriate safeguards to comply with applicable data protection laws.
The Service may integrate with third‑party tools (e.g., analytics, cloud processing).
These providers may collect information under their own privacy policies.
We encourage you to review their terms.
We may update this Privacy Policy periodically.
The “Effective Date” will reflect the latest version.
Continued use of the Service indicates acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us through the support options provided within the App.