Privacy Policy for RemoGen

Effective Date: August 29, 2026

1. Introduction

Welcome to RemoGen (the “App”). We respect your privacy and are committed to protecting the personal information you provide when using our App.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when using RemoGen.

By using RemoGen, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect information that you provide when creating an account, using the App, or participating in surveys.

The information we may collect includes:

Account Information: Name, email address, and account credentials required to create and access your account.

Survey Information: Responses and information you voluntarily provide when participating in surveys available through the App.

Device & Usage Information: Basic technical information about your device and how you interact with the App. This may include device type, operating system, app version, and diagnostic information used to improve performance and reliability.

3. How We Use Your Information

We may use collected information to:

• Create and manage your account.

• Provide access to available surveys and app features.

• Process and manage survey responses.

• Improve the functionality, performance, and user experience of the App.

• Respond to questions, requests, and support inquiries.

• Detect, prevent, and investigate fraudulent or unauthorized activity.

• Comply with applicable legal and regulatory requirements.

4. How We Share Your Information

We do not sell your personal information.

We may share limited information when necessary in the following circumstances:

Service Providers: We may use trusted third-party providers for services such as hosting, databases, analytics, security, and technical support. These providers may process information on our behalf to provide their services.

Legal Requirements: We may disclose information when required by applicable law, regulation, legal process, court order, or a lawful governmental request.

Protection of Rights: We may disclose information when reasonably necessary to protect the security, rights, property, or safety of RemoGen, our users, or others.

5. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain your account, fulfill the purposes described in this Privacy Policy, resolve disputes, prevent abuse, and comply with applicable legal requirements.

When information is no longer required, we may delete or anonymize it where appropriate.

6. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal information in certain circumstances.

• Ask questions about how your information is processed.

To make a privacy-related request, please contact us through the Help or Support section of the RemoGen App.

8. Children's Privacy

RemoGen is not intended for children who are below the minimum age required to use the service under applicable law.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

9. Third-Party Services

RemoGen may use third-party services that help us operate, maintain, secure, or improve the App.

These third-party services may process information according to their own privacy policies and applicable terms. We encourage users to review the privacy policies of any third-party services used within the App.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices, or legal requirements.

When we make changes, we will update the Effective Date at the top of this policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the Help or Support section within the RemoGen App.

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