Reissa Roque

I’m a Customer Support Specialist with 8+ years of experience handling high-volume customer interactions across email, chat, and phone. I specialize in Zendesk, Gorgias, and Shopify workflows, with a proven track record of resolving 60+ daily inquiries while maintaining a 95% CSAT.

I focus on fast response times, accurate resolutions, and creating positive customer experiences. I’m available for US EST and PST time zones and ready to support growing e-commerce and service-based businesses.