Last Updated: May 9, 2025
Introduction
Welcome to Reelz. This Privacy Policy explains how Reelz ("we," "us," or "our") collects, uses, and discloses your personal information when you access our mobile application and related short-form video services (collectively, the "Services").
We are committed to protecting your privacy and ensuring a secure user experience. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with these terms, please discontinue use of the Services immediately.
1. Information We Collect
To provide a seamless streaming and personalized content experience, we collect the following types of data:
a) Device and Usage Information (Automatically Collected)
●Device Identifiers: Hardware model, operating system version, unique device identifiers (e.g., Android Advertising ID / GAID), system language, and time zone.
●Network Data: IP address, mobile carrier, and connection type (e.g., Wi-Fi, 5G).
●Engagement Data: Video viewing history, search queries within the app, session duration, and interactions with advertisements.
●Performance Logs: Crash reports, loading speeds, and system stability metrics.
b) Advertising and Analytics Data
We work with third-party partners (e.g., Google AdMob, Meta Audience Network) to:
●Serve personalized ads based on your interests.
●Analyze user behavior to improve content recommendations.
c) Information You Provide Directly
●Customer Support: Email address or feedback provided when contacting us.
●User Preferences: Any survey responses or content preferences you select.
2. How We Use Your Information
We process your data based on legal grounds including Contractual Necessity, Legitimate Interests, and Consent.
●Service Delivery: To provide video playback, manage your account, and ensure App functionality.
●Personalization: To recommend short-form dramas and content tailored to your viewing habits.
●Monetization & Marketing: To display relevant ads and measure campaign effectiveness.
●Safety & Security: To detect fraud, prevent "bot" activity, and enforce our Terms of Service.
3. Data Sharing and Disclosure
We do not sell your personal information. We only share data with:
●Service Providers: Cloud hosting, analytics (Google Analytics), and ad networks (AdMob).
●Legal Compliance: When required by law, subpoena, or to protect the safety of our users.
●Business Transfers: In the event of a merger or acquisition, your data may be transferred under the same privacy protections.
4. Android Permissions
To function correctly, the App may request the following permissions:
●Network Access: Required to stream video content and fetch updates.
●Wi-Fi/Network State: To optimize video quality based on your connection speed.
●Push Notifications: To alert you of new episodes or personalized recommendations.
●Storage (Optional): To cache video data for smoother playback.
5. Your Data Rights (GDPR/CCPA/Global)
Depending on your location (e.g., EEA, UK, Switzerland, California), you have the following rights:
●Access & Portability: Request a copy of your data.
●Correction/Erasure: Request that we update or delete your personal information.
●Withdraw Consent: Opt-out of data processing at any time.
●Object to Profiling: Limit how we use your data for automated decision-making.
To exercise these rights, contact us at: sweleydevonaow1711@gmail.com.
6. Children’s Privacy
Reelz is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children. If we discover such data has been collected, we will delete it immediately.
7. Third-Party Links & Partners
Our Services contain links to third-party providers. We encourage you to review their policies:
●Google Play Services / AdMob: https://policies.google.com/privacy
●Meta (Facebook) Privacy: https://www.facebook.com/about/privacy
8. International Data Transfers
Your information may be stored and processed in countries outside of your own. We implement standard contractual clauses and security measures to ensure your data remains protected according to this policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be notified via an in-app announcement or updated "Last Updated" date.
10. Contact Us
For questions, data requests, or privacy concerns, please reach out to: sweleydevonaow1711@gmail.com.