Privacy Policy

Welcome to ReelRocket’s Privacy Policy, including its various iterations and subsequent versions, including the ReelRocket APP version (collectively referred to herein as “ReelRocket,” “we,” “us,” “our” or “our”). This Privacy Policy is an integral part of and governed by our User Terms of Service. In this Privacy Policy ("Policy"), our products and services are referred to as "Services."


ReelRocket is firmly committed to protecting the privacy of those who use our products and services (hereinafter referred to as "users" or "you"). In the process of providing services, we may collect and use your personal information. The security of your personal data is our top priority. Accordingly, this Policy is intended to set out how ReelRocket, as the data controller, collects and manages the personal data (also known as “Personal Information”) that you share or disclose to us. We may also act as a data processor when processing your personal data received or obtained from third parties.


We strongly recommend that you read this Policy (especially the sections highlighted in bold or underlined) carefully before using the Service so that you can make an informed decision. If you do not agree to this policy, please do not register, log in, access or use the Service, and do not share your personal data with us. If you do not want us to use certain types of your personal data in accordance with this Privacy Policy, please note that we may not be able to provide certain parts of our Services to you, and you may lose your ability to access and/or use certain parts. The functionality of our services and your overall customer experience may be affected. By agreeing to all the terms and conditions of this policy, you consent to our processing of your personal information in accordance with this policy.

If you have any questions or concerns after reading this Policy, please feel free to contact us through the contact information provided in this article and we will respond as soon as possible.


Information Collection and Use

The main purpose of collecting personal information is to provide you and other users with a more efficient and enjoyable experience when using our products and services. We strive to create a safe and engaging online environment for all users, and the collection of information helps us achieve this goal. When using the Services, we may collect and process details that may be directly or indirectly associated with your personal identity. In either case, such details may be considered personal data under this policy.


(1) Information not directly related to your personal identity: For example, we may collect and process information about the user's source route, access sequence, etc., such as tracking each user's source route and browser software.


(2) Information related to your personal identity: We may collect, process or request personally identifiable information, such as personal phone numbers; online identity details (including system accounts, IP addresses, email addresses, passwords and security questions Answer); Personal APP content log information (including software usage records, click data, operation logs); Device details (including device model, device MAC address, operating system type and device settings); Software list unique device identifier (such as IMEI /androidID/IDFA/OPENUDID/GUID, information describing the basic details of a personal device including the IMSI information of the SIM card); location details (including travel information, precise location data, accommodation information, and latitude and longitude).


How to collect and use personal information: We will collect and obtain your information through the information you provide:

1. The information you provide when registering a service account or using ReelRocket;

2. Information you share with other users through this service and information you save when using this service.


The information we obtain about you, such as log information, location information and device information, is collected, aggregated and recorded when you use the Services.


The purposes for which we collect and use your information include:

Assist you with registration and login: In order to provide you with our services, you need to provide basic registration or login information;

You can also log in to ReelRocket using a third-party platform account that we support; at this time, we will obtain relevant information (such as your nickname, avatar) from the third-party account based on your authorization.

Therefore, the aforementioned personal data you provide or that we obtain from your third-party platform account with your consent will be used for these purposes to provide and perform services to you in accordance with our agreements. Without this personal data, we cannot provide our services and you will not be able to log in or use ReelRocket.


Provide information display and recommendation services

We may use your information (such as interests, personalized tags, browsing and search history, device information, usage habits, location information, order information, etc.) and combine it to extract your browsing, search preferences, behavior patterns and location Information is modeled through recommendation algorithms, programming, advertising models, user behavior analysis, and user portraits. This enables us to provide page display and personalized content recommendations that are better suited to your needs.


Send  notifications

We may send you service-related notifications when necessary (for example, when we suspend individual services due to system maintenance). If you wish to stop receiving messages from us, you can ask us to stop sending messages. However, we may continue to send messages in accordance with applicable laws and regulations.


Ensuring Your Security

In addition to identity verification, we may use your information for client server, security prevention, fraud monitoring, archiving and backup purposes to ensure the security of the services we provide. We may use or integrate the information we collect, obtain information you authorize or legally share with our partners, to comprehensively assess your account and transaction risks, conduct real-name authentication, detect and prevent security incidents, and take necessary records , audits, analyzes and disposition actions in accordance with legal requirements.


Enhancing Our Services

We may invite you to participate in service-related surveys to help us improve existing services or design new services; at the same time, we may use your information for software updates. Therefore, in order to safeguard our legitimate interest in enhancing our services, we will process these personal data for these purposes.


Notifications Regarding Permissions for Specific Features

You acknowledge and agree that we may request certain access permissions on your device to gather and utilize information related to specific features and services. For instance:

(1) With your consent, we can access your storage space, enabling you to cache, download, and save content.

(2) With your consent, we can access your device information, using it as your device's unique identifier to provide you with more personalized recommendations, understand product applicability, identify irregularities, and ensure network and service security.

Concerning permissions to access albums/cameras, contact lists, microphones, locations, calendars (including reading and writing), most mobile devices will allow you to revoke any permissions. For details, please refer to or contact your mobile device's service provider or manufacturer. When you grant us any permissions, you authorize us to collect and use relevant information to provide you with corresponding services. Once you revoke any permissions, your authorization will cease, and we will no longer continue to collect and use relevant information, nor provide you with corresponding services. However, the collection and use of information previously made under your authorization will remain unaffected.


Exceptions to Authorization

According to relevant laws and regulations, your authorization is not required to collect your information in the following situations:

(1) Related to the fulfillment of obligations under applicable laws and regulations;

(2) Pertaining to public safety, public health, and significant public interests;

(3) Related to criminal investigation, prosecution, trial, and execution of judgments;

(4) When it is challenging to obtain your consent to protect the life, property, and other major legitimate rights and interests of you or other individuals;

(5) When the information collected is publicly disclosed by you;

(6) Information collected from legally disclosed sources, such as legal news, government information disclosure, and other channels;

(7) Necessary for signing a contract as per your request;

(8) Required to maintain the safe and stable operation of the service, such as detecting and handling product or service failures;

(9) Necessary for lawful news reporting;

(10) If an academic research institution uses the information for statistical or academic research in the public interest and de-identifies the information contained in the results;

(11) Other circumstances prescribed by laws and regulations.


Special Notice on Personal Sensitive Information

Personal sensitive information refers to information that, if leaked, illegally provided, or misused, may endanger personal property safety and easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment.

For example, ID card numbers, personally identifiable information (such as facial recognition, voiceprints, etc.), bank accounts, contact list information, communication records and content, property information (including virtual property, virtual currency, virtual transactions), location information, total page browsing history, health physiological information, transaction information are all considered sensitive data. Please handle your sensitive data with care. You agree that we may process your sensitive data in accordance with this policy.

How We Use Cookies and Similar Technologies

We or our third-party partners may obtain and use your information through COOKIES and WEB BEACON and save this information as log information.

By using COOKIES, we offer users a personalized web experience that is simple and user-friendly. COOKIES are small data files sent from a web server to your browser and stored on your computer's hard drive. We use COOKIES to benefit users, such as speeding up the login process for the ReelRocket virtual community. COOKIES help us determine your connection to web pages and content, the time spent on certain services, and the services you select.

You should have control over whether and how your browser accepts cookies. Please consult your browser's documentation for more information.


We may share, transfer, or disclose information

(1) Sharing

We will not share your information with any third party outside of ReelRocket without your consent, except in the following situations:

To provide you with our services. We may share your information with our partners and third parties to achieve essential functions or provide the services you need, such as payment services, data services.

To maintain and enhance our services. We may share your information with our partners and third parties to help us offer you more targeted and improved services.

To achieve the purposes described in Section 2 "How we collect and use personal information."

To fulfill our obligations and exercise our rights under this Policy or other agreements between you and us.

Sharing with third parties, including partners who entrust us with marketing, but we will only provide information related to the reach and effectiveness of the promotion and will not provide any information that can identify you.

To comply with applicable laws and regulations, protect us and our affiliates or partners, you, other users, or public interests, property, or safety from harm, such as preventing fraud and other illegal activities and reducing credit risk.

To assist you in resolving disputes or conflicts with others as per your legal requirements.

To provide your information at your and/or your guardian's lawful request.

To provide your information based on academic research.

To provide your information in compliance with social and public interests as per applicable laws and regulations.

We will only share your information for lawful, legitimate, necessary, specific, and clear purposes. For companies, organizations, and individuals with whom we share information, we will sign strict Non-Disclosure Agreements and require them to handle information in accordance with our instructions, this policy, and any other relevant confidentiality and security measures.


(2) Transfer

As our business continues to evolve, we may engage in mergers, acquisitions, asset transfers, or similar transactions, and your information may be transferred as part of such transactions. We will require new companies and organizations that hold your information to continue to be bound by this Policy, or else we will request that the company and organization seek your authorization again.

With your affirmative consent, we will transfer your information to other parties.

(3) Disclosure

We will only disclose your information in the following circumstances, complying with industry-standard security measures:

Disclose your designated information with your affirmative consent according to your needs;

In cases where it is necessary to provide your information in accordance with applicable laws and regulations, mandatory administrative enforcement, or judicial requirements, we may disclose your information according to the type of information requested and the manner of disclosure. We will require the recipient to produce corresponding legal documents, such as subpoenas or investigation letters, and ensure that the information requested is as transparent as possible, legally valid, and limited to data obtained by law enforcement agencies for specific legal purposes.

(4) Exceptions to Authorization

In accordance with applicable laws and regulations, your authorization is not required for the collection, sharing, transfer, and disclosure of your information in the following cases:

(1) Directly related to public safety, public health, or major public interests;

(2) Directly related to criminal investigation, prosecution, trial, and execution of judgments;

(3) When it is difficult to obtain your consent to safeguard the life, property, and other major legitimate rights and interests of you or other individuals;

(4) The collected information is disclosed to the public by you;

(5) Information collected from legally disclosed sources, such as legal coverage, government information disclosure, and other channels;

(6) Fulfilling obligations stipulated by applicable laws and regulations;

(7) Other circumstances prescribed by laws and regulations.

Sharing, transferring, and publicly disclosing de-identified personal information where the recipient cannot re-identify the natural person will not be considered as sharing, transferring, and publicly disclosing personal information. We may store and process such data without prior notice or your consent.


How We Store, Preserve, and Protect Information

We retain your information only for the period required for the purposes described in this Policy and as required by applicable laws and regulations. If we terminate the service, we will stop collecting your personal information in compliance with applicable laws and regulations. After the service is terminated, we will delete or anonymize your personal information unless otherwise stipulated by laws or regulatory agencies.

You agree to authorize us to store and transfer your personal information/data across borders through this Policy. We ensure that your personal information is adequately protected in accordance with this Policy and relevant applicable laws and regulations. We will take measures to protect your information, including:

(1) Technical Measures for Data Security: We will adopt security protection measures in line with industry standards, including establishing reasonable system specifications and security technologies to prevent unauthorized access, modification, and loss or damage to your information.

(2) Other Security Measures: We manage and standardize the storage and use of information by establishing data security rules and conducting comprehensive data security control and awareness through monitoring and audit mechanisms.

(3) Employee and Partner Access: We only allow employees and partners who need to know your information to access it, and we have set up strict access control and monitoring mechanisms for this purpose.

(4) Reasonable Precautions: We will take all reasonably practicable steps to ensure that irrelevant information is not collected.

(5) Internet Environment: We will do our best to ensure the security of any information you send to us, but please be aware that the Internet environment is not 100% secure.

(6) Handling of Security Incidents: We have formulated systems to clarify the classification and grading standards of security incidents and the corresponding procedures, and we have established a special security incident emergency response team.

(7) Your Responsibilities: Please take care to protect the security of your information, especially your account, password, and other identity elements.

How to Manage Your Information

You have the right to access, correct, update, object, and delete your information. You can manage your information through the Services or ask us to make relevant amendments. We may require you to perform real-name authentication when accessing or managing your data.

You can also publish, share, cancel, change the scope of your consent, and handle sensitive information as described in this Policy.

We may make exceptions to your requests in accordance with applicable laws and regulations.

Services Provided by Third Parties

The Service may link to social media or other services provided by third parties. You agree that third parties may directly collect and process your information if you use such services. We will evaluate the legality and necessity of such third parties to collect information and require them to take protective measures for your information.

Age Limits

The ReelRocket service is provided to adults only. Minors may not create their own user accounts and/or use our service. We will protect the information of minors in accordance with applicable laws and regulations.

Announcements and Amendments

We may modify the terms of this Policy at our discretion. Major changes will be notified prominently, and your continued use of the Service implies agreement with the revised Policy.

How to Delete account

If you want  to delete your account info,you can  contact us at : leemengm77@gmail.com


How to Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at : leemengm77@gmail.com