Privacy Policy

Privacy Policy for ReechOut

Effective Date: 1 March 2025
Last Updated: 4 March 2025

Welcome to ReechOut! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app. By using ReechOut, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

During the signup process, we collect:

• Mobile Number (for authentication)

• Email Address (for OTP verification)

• Full Name

• Date of Birth

• Known Language(s)

• Gender

• Authentication Token (generated by the backend for secure login)

b. User-Generated Content

• Posts, comments, likes, dislikes, and reports in the Community Post feature.

• Game activity, match history, and statistics for the Game Feature (Word Game, Sudoku, Chess, Tic-Tac-Toe).

• Call logs (non-audio content), WebRTC connection details, and call statistics for Communication Improvement Calls.

• Quiz participation, performance data, and leaderboard statistics for the Live Quiz Feature.

c. Device and Technical Information

To improve the app’s performance and security, we collect:

• Device Information (Device model, OS, app version)

• IP Address and Network Connection Details

• WebSocket Connection Logs (for real-time features like calls and games)

• Push Notification Token (for Firebase notifications)

• WebRTC Data (to facilitate real-time audio calls securely)

d. Permissions Required

Our app requires access to:

• Microphone – To enable voice communication during calls.

• Notifications – To send call alerts, game invites, and important updates.

• Storage (Optional) – To allow users to upload profile pictures or share content.

• Media Playback – Required for ExoPlayer to play media content within the app.

2. How We Use Your Information

We use your information for the following purposes:

• Authentication & Security: To verify users and prevent unauthorized access.

• Community Features: To enable posting, commenting, liking, and reporting.

• Games & Matchmaking: To match users with friends, random players, or AI opponents.

• Communication & Calls: To facilitate peer-to-peer audio calls for improving communication skills.

• Live Quiz Management: To track participation and display results.

• Push Notifications: To notify users about game invites, messages, and updates.

• Analytics & Improvements: To analyze usage trends and enhance user experience.

• Legal & Compliance: To prevent fraud, enforce our policies, and comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share data in the following cases:

• With Other Users: Posts, game activity, and call participation may be visible to other users.

• With Service Providers: We may use third-party services for hosting, analytics, and notifications.

• For Legal Purposes: If required by law, government requests, or to enforce our terms.

We ensure that third-party services comply with strict privacy protections.

4. Data Security

We take appropriate security measures to protect your data, including:

• Encryption of sensitive data during transmission.

• Secure token-based authentication to prevent unauthorized access.

• Limited access to personal information within our team.

Despite these measures, no system is 100% secure. Users should also take precautions, such as keeping their login credentials safe.

5. Your Rights & Choices

a. Access & Update

• You can update your profile details anytime in the app settings.

b. Account Deletion

• You may request account deletion by contacting our support team. Once deleted, your data will be permanently removed, except for legally required records.

c. Opt-out of Notifications

• You can manage notification preferences in your device settings.

6. Children's Privacy

ReechOut is not intended for children under 13 years of age. If we become aware that we have collected personal data from a child under 13, we will take steps to delete it.
If you are a parent and believe your child has provided personal information, please contact us immediately.

7. Third-Party Services

ReechOut integrates third-party services, such as:

• Google Firebase (for authentication and notifications)

• Retrofit & OkHttp (for API communication)

• WebRTC (for voice calls)

• Java-WebSocket (for real-time games and quiz features)

• ExoPlayer (for media playback)

These services may collect their own data, governed by their respective privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app. Your continued use of ReechOut after updates means you accept the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: vivek87678@gmail.com
🌐 Support Website: