A copy of your ticket must have been sent to your email. If you have not received the email with the confirmation of the purchase, enter here, register with the email or telephone used in your purchase and locate in the confirmed sales section all the information related to your purchase, there you can obtain a duplicate of your purchase confirmation and present it at the time of your shipment.
If you remember your ticket number you can generate your electronic Ticket online. Click on the \"print ticket\" ticket link on the home page, and enter your ticket number to either to print or receive it by email. If you do not remember your ticket number, please contact us by clicking here to get assistance.
Redbus Download Ticket
Download Zip š„ https://shoxet.com/2y4OD3 š„
There's no need! A passenger can use any card to pay for the ticket, not necessarily his own. However, keep in mind that the passenger, whose name appears on the purchase of the ticket, should carry proof of their identity (in addition to the ticket) at the time of boarding.
Yes, it is possible to cancel the ticket online by entering the \"cancellation\" option on our platform. Keep in mind that not all transport companies allow redBus cancellation. We recommend that before making the purchase you can validate the reservation policies when searching for the bus company and the schedule that best suits you.
redBus acts quickly to manage the cancellation of your ticket. But in the case of payments with credit and debit cards, there could be delays of between 3 and 20 business days in being reflected in the movements of your card, due to the delays and processes of the banking entities.
To validate if your payment was successful or not, we recommend: Check your bank statement Check if the purchase voucher arrived in your email inbox Search for your purchase information on the redBus website or in the App, entering the My Profile section and then My TripsĀ In case you have validated that the charge was made, but the ticket reservation was not issued, enter our Self-help section at
If you have any inconvenience, you can try to register with the following options: with your email, facebook account or cell phone number through the website or through our app in the latest version. If the error persists, please send us an email to contacto@redbus.co with the following information: The capture of the error message. Email Mobile number you have registeredĀ
If you have any inconvenience, you can try to log in with another of the following alternatives: with your email, facebook account or cell phone number through our app in the latest version. If the error persists, please send us an email to contacto@redbus.co with the following information: The capture of the error message. Email Mobile number you have registeredĀ
We are sorry for what happened, check if the corresponding charge has been made in your bank statement. If this has happened, write to us at contacto@redbus.co with the payment receipt and the passenger's information in order to solve the problem.
Remember to be logged in correctly with your email, cell phone number or Facebook account to be able to make the purchase and that the points in your Wallet are valid. If you have an error message in your purchase, please send us the screenshot to contacto@redbus.co
If you have an error message in your purchase, first validate the terms and conditions of the coupon in the publication where you found it or on our website to understand the eligibility rules: If the problem persists, please send us the error capture to contacto@redbus.co
The prices vary by several factors, including the route, transport company and type of service chosen. On the home page www.redbus.co or in the App, enter the place of departure, the destination and the date of travel you want and all the bus companies, schedules, routes and rates available will be displayed for you to choose from.
You can find various routes and schedules on the website www.redbus.co and App. In case a route does not appear for you, you have a pre-registration option to be notified when the route is already available
All children under 2 years of age will have to pay their ticket. If you are a minor and you travel, you will only have to have a notarized travel permit from your parents and your citizenship card. For other conditions we invite you to consult with the transport company any other questions to avoid any inconvenience.
Are guidelines that empower the user to be able to cancel a bus ticket or not allow it in some cases, this must be done following certain conditions established by each transport company, such as how much time in advance must be requested and if there is any monetary penalty for this.
If you wish to cancel your ticket, enter our website at the Cancellation option or through our App, in the My Profile section and then My Trips. Enter the ticket number that we sent to your email and your email address.
The redBus wallet gives you promotional money so you can buy tickets at a lower price. Earn points by inviting your friends, in order to obtain this benefit you must have a verified and logged in redBus account. Before selecting your payment method, you must click on the \"redbus Wallet\" option and you will see how the price of your ticket decreases.
We are very sorry for this bad experience. If you have any inconvenience related to the following points, contact the transport company directly, since they are in charge of providing you with an answer on these scenarios: If your bus took a long time to leave or if it arrived after the stipulated time Changes in service offered (change of type of bus, seat, travel conditions, etc.) Lack of cleaning or biosecurity protocols Ā If you did not make your trip due to some inconvenience from the transport company, please send us an email to contacto@redbus.coĀ e24fc04721
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