Privacy Policy


WHO WE ARE

Who is providing this notice?

Redbow Group and its subsidiaries;Redbow Investments Limited,Kuku's Nest,Farmer's Wife,Oh my Grill,Ice Citea,Call The Shots

WHY

Why we are providing this notice?

We wish to explain how we use personal data we collect from you when you purchase our products or use our services. Please read this notice.


WHAT WE DO


What data do we collect?

We collect data mainly to help us understand how we can best serve you. The data will include personal identification information. (Name, email address, phone number, etc.)


How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Fill on our websites.

  • Place an order for any of our products or services.

  • Voluntarily request for information on our products and services.

  • Sign on to use the Group website, or any wifi system operated by the Group.

We may also receive your data indirectly from other sources (eg intermediaries,social media,etc).


How will we use your data?

We collect data so we can:

  • Process your requests or orders.

  • Provide you with products and services requested.

  • Manage our relationship with you.

  • Recommend other products or services that may be of interest to you.


How do we store your data?

We take reasonable measures to securely store your data and have put in place appropriate security measures to prevent loss, misuse or unauthorised access of your personal data. We will keep your data for two (2) years after it is no longer necessary for the purpose for which we collected it, unless otherwise required.


SHARING YOUR DATA

  • We will share your data among Group companies only so we can provide you with services and products unless you indicate otherwise. Any processing by a third party data processor will be on our instructions and based on the terms of this Privacy Notice.

  • You may opt-out at any time to stop a Group company from contacting you for marketing purposes or giving your data to other members of the Group.

Reasons we share your data

For our daily activities– to process your requests or orders and provide you with products and services requested or to maintain your account

Does the Group share?-Yes

Can you opt-out? -Yes

For marketing purposes– to offer our products and services

Does the Group share-Yes

Can you opt out-Yes

For a Group company to market to you

Does the Group share-Yes

Can you opt out-Yes

What do we mean by marketing?

  • We may use your data to form a view on products or services that you may be interested in or what we think you may require (this is what we describe as marketing).

  • You will receive marketing or non-transactional messages from us if you have requested for information from us or have purchased our services or products and you have not opted out of receiving such marketing or non-transactional messages.


Why you cannot opt-out of sharing your data for our daily activities?

If you opt-out of sharing your data for our daily activities, we would not be able to process your requests or orders and provide you with products and services requested. To opt-out from sharing your data for marketing activities you may contact us using any of these options in the Contact Us section.


YOUR CONSENT

  • You consent to the processing of your personal data unless you have indicated otherwise.

  • You acknowledge and agree that we may share your personal data in accordance with the section on ‘SHARING YOUR DATA’ unless you have opted-out.

  • You agree that we may use your data for any of the purposes stated, subject to any opt-out requests.

  • You may withdraw your consent and opt-out of any or all of the marketing activities at any time (including at the time of your request for our products and services).


WHAT ARE YOUR RIGHTS?

Access

You have the right to request a copy of the data we hold on you.

Rectification

You have the right to request that the Group correct your data that you believe is inaccurate or to complete data you believe is incomplete.

Object

You have the right to object to us processing your data under certain conditions.

Notification of security breaches

You have the right to be notified if there are reasonable grounds for us to believe that your data has been accessed by an unauthorised person.


To exercise any of your rights please contact us. We may ask for some information to confirm your identity and to ensure we do not disclose your personal data to unauthorised persons. We may also request for additional information to facilitate any request. We will normally respond to requests within 2 hours. However, it may take longer if the request is complex or if there are multiple requests.


CHANGES TO OUR PRIVACY NOTICE

We will review this Privacy Notice periodically and provide you a copy the current version each year


HOW TO CONTACT US

If you have any questions about this Privacy Notice or any aspect of our data protection practices, please contact us.

  • Email:[redbowinvestmentslimited@gmail.com]

  • Visit us online: [https://sites.google.com/view/redbow-group/].

  • Visit any of the Group offices to fill out any form.

  • Write to us: POB CE 11820,Tema