How Often Should a Business Redesign Its Website to Stay Competitive?
Learn how often businesses should redesign their website and the signs that indicate it's time for an upgrade.
Learn how often businesses should redesign their website and the signs that indicate it's time for an upgrade.
Each office proudly showcases the picture frame of the founders, its initial premises, or the initial range of products, hanging in the office near the receptionist’s table or in the silent passage somewhere. Showcasing them is a way to map out how a business owner has come so far in his journey with growth milestones. The passersby never comment on how wrong the hairstyles are and how outdated the clothes style is and how proudly a Nokia 3310 sits in the hands of someone at the back row of the picture. Nobody ever comments upon that, because it is a part of the company's history, and its history deserves to adorn the walls. It is nostalgia for many, but the same doesn’t hold true for a website. Having a website from the 2000s era is not meant to be photographed on the wall of honour.
A website that constantly sends a message to its visitors about the company's past and its peak and implies that nothing has changed much ever since showcases a rut. A website looking outdated is not only aesthetically unsatisfactory for many reasons. The visitor's thoughts in that case raise a legitimate question, which cannot be answered by any impressive website content whatsoever. If the owner is still unable to redesign their website, why don't they bother with something else, too?
The question of the frequency of a complete redesign of the website might seem difficult to answer. And it has many correct answers, none of which you are currently aware.
The most frequently mentioned advice from web design specialists is that one should consider redrawing their website every two-three years. It is quite acceptable as an indicator, yet it would be wise to understand why before considering it a mere deadline.
A lot happens in terms of web design trends. The style that looks fashionable nowadays might get old in about eighteen months, depending on the general tendencies. User experience design evolves every day, making certain navigation patterns or behavior changes unacceptable in a short period of time. Mobile interface design becomes more and more sophisticated, and a website looking great three years ago may have a few critical flaws concerning user interaction today.
Apart from purely visual issues, there are technical ones. Every platform undergoes continuous improvements and upgrades. Security measures get stricter, browser standards change, and all the integrations previously working perfectly get outdated sooner or later.
It is not only the passing of time that should prompt a redesign, but behavioral and economic factors. If your website’s bounce rate has increased, its conversion rate decreased or if it has become shorter, these metrics speak about real-life decisions by real people. They are leaving your website without wasting another second on it.
Less obvious and less quantitative are other signs that might appear. For example, when a member of your sales team begins apologizing preemptively for the website in meetings with prospects, it is a sign. When a prospective customer asks you about the site’s issues in the follow-up conversation, this is another sign. And lastly, when your employees stop adding your website URL to their professional social networks – for instance, their LinkedIn profiles – this could be considered the clearest of all signs.
Businesses working with the website creator Dubai in the Gulf markets face another challenge that should not be overlooked. Over recent years, the web presence market in the region has changed fast, so chances are that once you were ahead of competitors visually, today you are on par with them or even lag behind. If you want to stay competitive in your surroundings, then there will come moments where you will have to assess how your situation compares to the position of your competition.
One of the most promising trends that we currently see is the change of approach towards website creation Dubai is the transition from redesign being a one-time event to website modernization on a continual basis. While these actions are not exclusive in themselves, yet there are differences between them, and you need to know how to treat them.
Complete website redesign is quite an involved process. It includes changes in the structure of your website, new identity creation, building an appropriate messaging hierarchy.
It becomes necessary when all of the above cannot be done incrementally due to the limitations imposed by the existing site.
As opposed to that, a website modernization consists of regular upgrades to the existing website, including UX updates and improvements to specific, highly-trafficked or highly-liable for drop-off webpages, performance optimization, content updates and gradual addition of new features. Companies that incorporate this strategy into their partnership with a web site designer in Dubai manage to enjoy the full benefits of redesigning a website for significantly longer.
Modern website design briefs have come a long way compared to those just five years ago. While visual appearance and decent speed of loading used to do the trick, today websites need to meet numerous criteria, such as passing Google's core web vitals tests, being usable on mid-range mobile devices, following current accessibility guidelines, playing well with CRMs and other marketing automation systems, as well as giving meaningful insight into the customer journey from click to checkout.
When creating a website tailored specifically for Gulf audiences, there is another set of requirements that any local website design agency will be aware of. Multilingual capabilities and proper handling of right-to-left languages will be crucial when building sites for brands targeting the Arab-speaking audience. WhatsApp integration as a major communication channel needs to be approached carefully, rather than added on the fly. Specific payment gateways and trustworthy elements will make up part of the website's conversion process.
If you are working with a website that has been created before all of this became standard, then your site needs to be updated now, as a matter of course. The only question is how urgently.
There is a school of thought about website redesign that focuses entirely on the cost aspect. This perspective takes into consideration the money spent to create a website design, the time spent to plan and develop the site, and the impact of the website redevelopment on your current marketing and sales activities. All of this is important, indeed.
However, what these people forget about is the cost of maintaining an outdated website, the opportunity cost. Your old website may appear to cost you nothing; however, in reality, this cost can add up to something very significant. It will show itself as the potential client not converting as a result of poor website credibility. This cost will also show when a potential employee chooses to work somewhere else as your website appears less reliable. Finally, your website losing its competitiveness means a slow and steady loss of organic search traffic.
Those companies that succeed best with website redesign are the ones who approach it as a cycle of investment rather than as damage control after embarrassment. There are a few principles involved in making that happen.
Schedule the evaluation at launch rather than when trouble strikes. At launch time, put down a date eighteen months out for an official redesign assessment. During this period, review the performance statistics of the website, the feedback of users, and the competitive position of the website. Determine if a special emphasis on improving UX, certain adjustments to design, or redesigning the entire site are needed. Obsolete appearance should not be used as an indicator to determine the need for redesigning.
Measure and track the most important parameters for the performance of your website. Bounce rate, conversion rate, organic traffic growth, and Web Vitals scores must be evaluated monthly, and preferably, even quarterly. Whenever these parameters drop at any point in time, it would be cause for alarm.
A good rhythm for major website redesign would be two to three years. But the better question would be whether your existing website is able to meet your current commercial needs.
Well-designed and well-maintained websites can last longer than average before a redesign is needed. Compromised websites with no attention paid since launch are liable to wear out faster. The calendar is meant to serve as a trigger for this kind of questioning, not as an answer to be followed like gospel.
What becomes evident in this respect is that the idea of website creation in Dubai as a one-off process that happens and is done once and for all is not sustainable in competitive digital business. Businesses winning in this market recognize their websites as a vital commercial asset – one that needs constant nurturing and periodic rejuvenation.