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The FWCMS, better known as the Foreign Workers’ Centralized Management System (FWCMS) have been the most mentioned and important platform that is widely and commonly mentioned in the manpower hiring industry. Therefore, in the year 2022, the opening of Malaysian borders for the entry of foreign workers brings a slight hopefulness to manufacturers, manpower agencies, foreign workers and Malaysians as well. For instance, the manpower agency has seen some of the biggest blow out during the pandemic for not being able to operate their business due to the closing of national borders. The government now allows manufacturers to hire foreign workers from partnered source countries such as Indonesia, Nepal, India, Philippines, and Bangladesh workers. Therefore, manpower agencies are back at work to assist their clients’ in filling in the missing piece for their smooth operational process, in this case, the missing piece would be the manpower agency that supports them throughout the whole process right from the beginning to ensure they are eligible with quota application and till their interview date. Today as technology evolves and the beamingly rise of Covid 19 cases. The government's new introduction of quota application has become a massive challenge to employers and manpower agency in Malaysia.
Here are some of the challenges faced by the users of the FWCMS portal a claim by a recruitment agency in Penang.
Here are some of the challenges faced by the users of the FWCMS portal a claim by a recruitment agency in Penang.
As per mentioned above and many other outsource news platforms the fwcms is set to act as the one-stop centre for all employers and manpower agencies to submit their documentation on manpower recruitment. This causes major traffic to the site, which has caused numerous site crashes and made it extremely challenging for the users.
Next is that many have reported having a hard time with having to upload the documents to the site. As it was set to have restrictions on the type and size of documents most importantly. However, the documents that are requested are indeed large in the size file but with no way out, the users must compress the size of the files. However, excessive compression led to damage of the file. This was then, informed to the fwcms in the hope of a better user experience.
Another challenge the portal undoubtedly has some technical issues which make it hard to proceed with the next step. For instance, in cases where some users had encountered cases in such proceeding to the next step is almost impossible as the site crashes. These are amongst the issues that are commonly faced by a recruitment agency in Penang, as what they wish to share.
Last but not least, manufacturers may have concerns about how will they be able to pull off such a challenging and tedious task. However, if they were to hand this over to experts they will be able to manage the entire tedious procedures leaving them hassle-free from all the issues and challenges. Therefore, with this clients’ may only focus on developing their businesses.
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