Privacy Policy
“File Recovery: Photo & Video” is an application developed by PIPjugjug Studio (hereinafter referred to as “we”, “our”).
Thank you for using “File Recovery: Photo & Video”. If you choose to use our services, you consent to our collection and use of information in accordance with this policy and entrust us with your information. We realize that this is a big responsibility for us and we work very hard to protect your information because we care about your privacy.
“File Recovery: Photo & Video” (“we” or “us”) collects your information in order to provide a better service and give you a better user experience. We always consider your privacy as our first and foremost priority. This Privacy Policy describes our policies and procedures for collecting, using, protecting and disclosing your information when you use the Service, and informs you about your privacy rights and how the law protects them.
We will not use or share your information with anyone except as described in this Privacy Policy. You can change your consent at any time in our “Application Settings”.
For the purposes of this Policy, the term "personal information" refers to any information that identifies an individual or makes an individual identifiable. We typically collect the following personal information when you access or use our Services:
We automatically collect information about you when you use the Services, such as:
Device Information
We may collect information about your mobile device’s operating system, screen resolution, screen size, system version, random access memory (“RAM”), apps installed on your device, apps running in the background, the mobile device’s advertising ID, other unique identifiers, and other device settings required for the functionality of the Application.
Cookies and Similar Tracking Information
We use cookies and similar tracking technologies to collect information about your interactions with our Services. The information we collect includes, but is not limited to, the time the application was installed, advertisements shown to you, whether you clicked on them, your Internet Protocol (“IP”) address, your cell phone country code, and your user ID.
You can limit the amount of information we collect from your device (e.g., computer, smartphone, or tablet) by adjusting your device or browser settings. However, if you prevent us from collecting certain information, we may not be able to provide certain features of the Services.
The information we collect depends on the products and services you use, and may include the following:
Customer Support Information:
If you visit our Site or use our Apps, we may collect information you provide when you contact any of our departments, such as customer service or technical support.
Your Content
When using certain Services, you may create, post, upload, or share content by providing us access to your photos, media, files, and your device’s camera and microphone. You voluntarily provide this information to us.
Device Data
We may collect data such as device type, operating system, and other similar information.
The Services may include links to third-party websites and social media services where you may post comments, stories, reviews, or other information. Your use of these third-party websites and social media services may result in the collection or sharing of information about you by those third-party websites and social media services. We encourage you to review the privacy policies and settings of the third-party websites and social media services you interact with to understand what information they may collect, use, and share.
We use the personal information we collect through the Services for the purposes described below. If we use your personal information for any other purposes, we will inform you. You can choose not to share your information with third parties for marketing purposes or prevent us from using your personal information for any purposes that are incompatible with the original purpose for which we collected it or for which you later provided consent. If you decide to limit the ways we can use your personal information, some or all of the Services may no longer be available to you.
Junk File Cleaning Services
When using our junk file cleaning service, you’ll be asked to grant the necessary file access permissions. If you choose not to provide these permissions, you won’t be able to use the junk file cleaning service. However, this will not affect your normal use of other services.
For Android 11 and below, we will request permission to read your phone's external storage (android.permission.READ_EXTERNAL_STORAGE, android.permission.WRITE_EXTERNAL_STORAGE) for the core functionality of file management.
For Android 11 and above, we will request permission to manage your phone's external storage (android.permission.MANAGE_EXTERNAL_STORAGE) for the core file management function.
Improving Advertisements and Marketing
We may collect device usage information, device identifiers (IMEI/IMSI/SN/GAID), user anonymous ID (VAID), IP address, MAC address, advertising interaction information, and display relevant promotional content during your use of Phone Analyzer & Viewer and its services. We are committed to protecting your privacy. Personalized advertisements will only be shown within the limits permitted by applicable law and with your consent.
We may combine this information with data from other services or devices (such as computers, mobile phones, and connected devices) to enhance our products, services, content, and advertising. You can opt out of personalized advertising and object to user profiling by adjusting the settings in "Settings > Google > Advertising > Remove Advertising ID" on your device or by contacting us at any time. Please note that different versions may have different permission management methods. Turning off personalized advertising may still result in ads being shown, but they will be less relevant to you.
We may collect device usage information, device identifiers (IMEI/IMSI/SN/GAID), user anonymous ID (VAID), IP address, MAC address, and advertising interaction information to show you relevant promotional content or more personalized advertising during your use of Phone Analyzer & Viewer and its services. We will strictly protect your privacy throughout this process, and we will only distribute personalized ads to you as permitted by applicable law and with your consent.
You have the right to opt out of personalized advertising at any time and to object to user profiling, including profiling for direct marketing and automated decision-making purposes.
To exercise these rights, you can toggle the settings on or off through "Settings > Google > Advertising > Remove Advertising ID" on your device, or contact us anytime at pipjugjug@gmail.com.
Please note that different versions may have different permission management methods. When you disable personalized advertising, you may still receive ads, but they will be less relevant to you.
We process your personal information when you contact us for assistance with questions, concerns, disputes, or issues, or to provide feedback. Without your personal information, we cannot respond to you or ensure your continued use and enjoyment of the Services.
We process your personal information to improve and enforce our security measures, combat spam, malware, malicious activities, and security risks, and to monitor and verify your identity to prevent unauthorized users from accessing your account. We cannot ensure the security of our Services if we do not process your personal information for security purposes.
To ensure your safety and compliance with our terms, agreements, or policies, we may process your personal information to actively monitor, investigate, prevent, and mitigate any alleged or actual prohibited, illicit, or illegal activities on our Services, investigate, prevent, or mitigate violations of our terms and policies, and enforce our agreements with third parties and partners.
We may share your personal information with third parties in the following circumstances:
We may disclose your personal information to our employees, contractors, affiliates, distributors, dealers, vendors, and suppliers ("Service Providers") who provide certain services to us or on our behalf, such as operating and supporting the Services, analyzing data, or performing marketing or consulting services.
These third-party Service Providers include:
Google Play Services (Privacy Policy)
AdMob (Privacy Policy)
Google Analytics for Firebase (Privacy Policy)
Firebase Crashlytics (Privacy Policy)
Service Providers will only have access to the personal information necessary to perform limited functions on our behalf. Links to their privacy policies are provided above for your convenience.
To the extent permitted by law, we will disclose your personal information if:
a) Required to do so by law, or in response to a subpoena, court order, or similar request from judicial authorities, law enforcement, or other competent public authorities;
b) We believe, in our sole discretion, that disclosure is reasonably necessary to protect against fraud, safeguard the property or other rights of us, other users, third parties, or the public at large;
c) We believe that you have misused the Services by attacking our systems, attempting unauthorized access to our system, engaging in spamming, or otherwise violating applicable laws.
In the event of a merger, acquisition, bankruptcy, or other sale of all or part of our assets, any personal information owned or controlled by us may be one of the assets transferred to third parties. We will notify you via email or a prominent notice within our Services about any changes in ownership or the use of your personal information, as well as any options you may have regarding your personal information.
Except as required by bankruptcy or other court orders, the use and disclosure of all transferred personal information will continue to be governed by this Privacy Policy. However, any personal information you submit, or that is collected after such a transfer, may be subject to a new privacy policy adopted by the successor entity.
1) We may provide links to third-party Web sites. The Site may also carry advertisements from other companies. When you click on links of third parties in an Application, the Services or the Site, you may leave the Application, the Services or the Site. We do not collect your information on and through and this Privacy Policy does not address, and we are not responsible for, the privacy practices of Web sites operated by third parties, whether they are linked to or otherwise accessible from an Application, the Services or the Site. The inclusion of a link or accessibility of the third party Websites does not imply endorsement of such third party Website by us.
2) The information that you transfer, send and/or share through the Application, the Services and/or the Site may be intercepted, collected, used and disclosed by third parties. We are not responsible for any interception, collection, use and disclosure of your information by any third party. Please choose other ways to transfer and share if you have higher security requirements.
Please do not buy, sell, transfer, rent, and/or lease your account and/or password to other people. We will not take any responsibility for the illegal use of your account by others that is caused by hacking or negligent password keeping.
We are very concerned about safeguarding the confidentiality of your information. We employ administrative, physical and electronic measures designed to protect your Information from unauthorized access and use. Please be aware that no security measures that we take to protect your information are absolutely guaranteed to avoid unauthorized access or use of your Information which is impenetrable.
Your Information may be stored and processed in any country where we have facilities, and by using our Application, the Services or the Site you consent to the transfer of your Information to countries, including the United States, which may be outside of your country of residence and may provide for different and less stringent data protection rules than in your country. If you object to your Information being transferred or used as described in this Policy, please do not use any Application, the Services or the Site and immediately delete the App from your User Devices.
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, sexual orientation, criminal background or membership in past organizations, including trade union memberships) on or through our Application, the Services or the Site or otherwise to us.
"File Recovery: Photo & Video" does not knowingly collect any personal identification information from children under the age of 13 (or such legally required age of consent for Juveniles as defined under applicable laws) or knowingly allow such a person to register on "Recover File: Photo & Video". In the event that we are notified that we have collected personal information from a child under the age of 13 (or such legally required age of consent for Juveniles as defined under applicable laws) without parental consent, we will suspend the account and delete relevant information as quickly as possible. If you believe that we might have any information from a child under 13(or such legally required age of consent for Juveniles as defined under applicable laws), please contact us at: pipjugjug@gmail.com.
If you have any questions or comments about this Policy or our privacy practices, or if you wish to report any violations of the Policy or abuse of an Application, the Services, or the Site, please contact us at: pipjugjug@gmail.com.
We may revise this Privacy Policy from time to time. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.