Terms Of Service

Bookings

Bookings cannot be confirmed prior to the payment of the deposit as set out in the quotation to secure the booking reflecting as available in our account and accordingly the availability of any accommodation cannot be guaranteed based on the quotation until such time as the funds are received and a booking confirmation message sent to you, advising that your booking is now confirmed. Please note that whilst Rebelgrounded has set up bank accounts with all major banks in order to avoid any unnecessary payment processing delays, due to the nature of the banking system, Rebelgrounded cannot control or facilitate the process whereby funds are reflected in our bank accounts. Please make sure you make immediate payment to avoid any delays.

We are not responsible for the lapsing of any quotation or for any booking being lost due to a delay in the processing of any payment. Please note that once a booking is confirmed any funds received by Rebelgrounded is passed to the establishment. There may be a time delay in the funds being received by the establishment and as such affect when your booking confirmation is received. The average processing time is 4 (four) business days, but in certain instances it may be longer. Rebelgrounded does not hold any funds once a booking has been processed.