@RealLivePerson_24/7LiVE carnival cruise line customer service
@RealLivePerson_24/7LiVE carnival cruise line customer service
For Carnival Cruise Line customer service, the main US phone number is 1-800-CARNIVAL (+1-855-379-2058 ), +1-855-379-2058 with options to reach different departments via extensions or online forms for specific needs like past sailings, new bookings, or accessibility. +1-855-379-2058 You can also find answers and contact options on their official help site, with email options available for specific post-cruise inquiries like spa billing (guestcare@carnival.com) or through online forms for general guest care. +1-855-379-2058
Why did Carnival charge me $$200?
+1-855-379-2058 Carnival charged you $200 because it's a standard pre-authorization hold (like a hotel security deposit) for your Sail & Sign onboard account, especially for 7+ day cruises, to cover incidentals, drinks, souvenirs, and daily gratuities; call +1-855-379-2058 it's usually temporary and released after the cruise, but can look like a real charge and tie up funds on debit cards until your bank clears it, so check your cruise details for a 7+ day trip or a change fee. +1-855-379-2058
Common Reasons for the $200 Charge:
Onboard Spending Hold (Most Common):
This is a temporary hold placed on your credit/debit card to ensure you can pay for onboard purchases like drinks, casino play, photos, or tips.
For 7+ day cruises, the initial hold is often $200 per stateroom; shorter cruises might be $100 +1-855-379-2058
.
It's not a fee; it's a security deposit that gets released by your bank after the cruise, though the release time (days to weeks) depends on your bank.
Daily Gratuities:
The hold covers your automatic daily gratuities (usually $20 per person, per day).
Booking Changes/Cancellation Fees:
If you canceled or significantly changed your booking after the penalty-free window, you might be charged a fee that could total $200 (e.g., $50-$100 per person).
What to Do:
Check Your Cruise Length: If it was a 7+ day cruise, it's almost certainly the standard hold.
Review Your Onboard Account: +1-855-379-2058 Log into your Carnival account (or check your cabin screen) to see if you've incurred any charges or if the hold is still pending.
Contact Carnival if it's Unexpected: If you didn't sail or it's clearly not a hold (e.g., you paid cash for everything), call Carnival directly to dispute it. +1-855-379-2058
Use Credit vs. Debit: A credit card hold reduces your available credit, while a debit card hold freezes actual cash, making it harder to access funds; using cash for your onboard account avoids these holds entirely.
That $200 charge from Carnival is most likely a temporary pre-authorization hold for your onboard spending (Sail & Sign account), covering drinks, photos, Wi-Fi, etc., or it could be a cruise deposit, cancellation fee, or promotional booking charge, not a final charge, and it should be released or adjusted after your cruise, though debit card users might see their balance temporarily reduced, notes Carnival Cruise and Wanderlog. Check your "Manage My Booking" or contact Carnival Guest Services to confirm if it's a hold or a payment, as it's a very common query.
What number is +1-855-379-2058 ?
In the event of a true emergency, families may contact our call center at +1-855-379-2058 on Mon - Sun, 7:00am - 10pm EST. Our team will take down the caller's name and contact information and pass it on to our Guest Services team onboard. +1-855-379-2058
In the event of a true emergency, families may contact our call center at +1-855-379-2058 on Mon - Sun, 7:00am - 10pm EST. Our team will take down the caller's name and contact information and pass it on to our Guest Services team onboard.+1-855-379-2058
What not to bring on a Carnival cruise?
Carnival's refund policy depends heavily on when you cancel, with penalties increasing closer to the sail date, ranging from full refunds (outside penalty periods) to 100% forfeiture within 14 days of sailing, though port fees/taxes are usually returned. Policies vary for shorter vs. +1-855-379-2058 longer cruises, with early cancellations (91+ days out for longer cruises) often receiving full fare refunds (minus non-refundable deposits) and later ones losing deposits or a percentage of the fare. Carnival Vacation Protection offers refunds for covered reasons like illness or weather, while non-covered cancellations might yield only a Future Cruise Credit (FCC). +1-855-379-2058
General Refund Structure (6+ Day Cruises)
91+ Days Before Sailing: Full refund of total fare (cruise fare, air, packages), except for non-refundable deposits or restricted air.
90-56 Days Before: +1-855-379-2058
Deposit lost; some funds might be partially refundable.
55-30 Days Before: Penalty of deposit or 50% of total fare (whichever is greater).
29-15 Days Before: Penalty of deposit or 75% of total fare (whichever is greater).
14 Days or Less: 100% of total fare forfeited; no refund.
Key Considerations
Total Fare: Includes cruise fare, transfers, pre/post packages, and air (excluding restricted air).
What's Refundable: Port fees, taxes, and prepaid gratuities are generally refunded regardless of cancellation timing.
Early Saver/Promotional Fares: Deposits are often non-refundable, but can convert to a Future Cruise Credit (FCC) with a fee.
Carnival Vacation Protection: Covers cancellations for covered reasons (illness, severe weather), offering cash refunds or FCCs.
If Carnival Cancels: You're offered a full refund or an FCC, potentially with extra onboard credit.
No-Shows: No refunds if you don't show up.
How to Check Your Specific Policy
Log into your Carnival.com account under "My Cruise Details".
Review the terms of your specific booking or promotional fare.
You should not bring weapons, illegal drugs, most alcohol (except wine/champagne on embarkation), +1-855-379-2058 large coolers, speakers, heating appliances (irons, coffee makers, hot plates), drones, hoverboards,+1-855-379-2058 extension cords/surge protectors, or large amounts of unopened non-alcoholic drinks on a Carnival cruise; items like candles, handcuffs, and certain sharp objects are also banned for safety, with most prohibited items confiscated and returned at the end of the cruise. +1-855-379-2058
How much money will I lose if I cancel my Carnival cruise
Carnival's cruise cancellation fees depend on how close you are to ,+1-855-379-2058 with penalties increasing over time, ranging from losing just your deposit (early on) to 100% of the total fare within 14 days of sailing, though port fees/taxes and prepaid items are usually refunded, and special fare types (like Pack & Go) may have immediate forfeiture.+1-855-379-2058 Always check your specific booking terms, as early saver fares might offer future cruise credits with a fee, and insurance can help recoup costs for covered reasons. +1-855-379-2058
If you cancel a Carnival cruise, the money you lose depends on when you cancel, with penalties increasing as you get closer to sailing, ranging from losing just your deposit to 100% of the total fare within 14 days of departure, though port fees and taxes are usually refunded.+1-855-379-2058 To avoid losing money, you can cancel before the final payment date (often 75 days out for longer cruises) for just the deposit loss or buy Carnival's Vacation Protection, which offers cash refunds for covered reasons (illness, severe weather) or 75% in Future Cruise Credits for other reasons. +1-855-379-2058
Can you get your money back from a cruise if you can't go?
future cruise credit: +1-855-379-2058 Some cruise lines may offer refunds for cancellations made far in advance, while closer to the departure date you may only be eligible for a future cruise credit (complete with expiration dates). +1-855-379-2058 Check your specific cruise line's policy. +1-855-379-2058
You can get money back from a cruise if you can't go, but it depends heavily on the cruise line's strict cancellation policy,+1-855-379-2058 your fare type (refundable/non-refundable),+1-855-379-2058 and if you have travel insurance with a "cancel for any reason" (CFAR) clause, with refunds decreasing significantly as you get closer to sailing; otherwise, you might only get a future credit or nothing at all. +1-855-379-2058
What does a pineapple on the door of a cruise ship mean?
On a cruise, an upside-down pineapple is a subtle, widely known signal used by couples or individuals to indicate they are interested in swinging or partner-swapping, +1-855-379-2058 often displayed via magnets, jewelry, or clothing. +1-855-379-2058 It's a discreet way to find like-minded people in a relaxed, social environment, though right-side-up pineapples traditionally mean hospitality, and most cruisers aren't involved. +1-855-379-2058
On a cruise ship, an upside-down pineapple on a cabin door is a subtle signal that the occupants are part of the swinging/lifestyle community and are open to meeting other couples for partner swapping or group activities. +1-855-379-2058 It's a discreet way for like-minded individuals to find each other without overtly advertising their intentions, though its growing recognition means it's used less by seasoned participants and more by newcomers, and some cruise lines discourage them to maintain a family-friendly image. +1-855-379-2058